[Resolved] PayUMoney — irctc rail ticket | |
I had booked a ticket from ate-ljn dated 03 nov 2018, on 22nd october 2018 from thr irctc rail connect app. Amount got deducted from my bank account and ₹506.8 was debited from my account. The ticket was not booked as payment gateway took too much time to respond. I have attached the screenshots of the complaint. The complaint reference number is [protected]. The payment status is showing as pending from bank end. Please resolve my complaint as soon as possible. Was this information helpful? | |
Nov 28, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 PayUMoney Customer Care's response Hi Ali, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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Your concern has already been addressed over the email sent by you under the case number 03693759. Revert to the same for any more help or support.
Regards,
Team PayU