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[Resolved]  PayUMoney — irctc refund through payumoney

Respected

I cancelled my ticket at IRCTC which was booked through using PAYUMONEY gateway but not received the refund and the status on my IRCTC account displays refunded to PAYUMONEY and yet the refund is pending .Ticket details given below please solve my issue.

TRANSACTION ID----[protected]
PNR NO[protected] [protected]
BOOKING DATE[protected]th JAN 2019
JOURNEY DATE------19th JAN 2019
irctc refund through payumoney
irctc refund through payumoney
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Complaint marked as Resolved Mar 4, 2019

Complaint Status


[Jan 30, 2019] PayUMoney customer support has been notified about the posted complaint.
Verified Support
PayUMoney Customer Care's response Jan 31, 2019 Hi Ravi,

The amount of 2870.00 has been partially refunded to your source account for the payment ID [protected] via bank reference number 74332749020901987182582. We'd request you to get in touch with your bank with the provided reference number to get the status of your refund at their end.

Regards,
Team PayU
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Your payment(Id[protected] of Rs 3090.0 for Padmavathi Travels is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj (call me[protected] or email id [protected]@gmail.cim
PayUMoney Customer Care's response, Jan 31, 2019
Verified Support
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id - 227444125 at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - TTD_443101 in order to get the status at their end.

Regards,

Team PayU

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