[Resolved] PayUMoney — irctc refund through payumoney | |||
Respected I cancelled my ticket at IRCTC which was booked through using PAYUMONEY gateway but not received the refund and the status on my IRCTC account displays refunded to PAYUMONEY and yet the refund is pending .Ticket details given below please solve my issue. TRANSACTION ID----[protected] PNR NO[protected] [protected] BOOKING DATE[protected]th JAN 2019 JOURNEY DATE------19th JAN 2019 Was this information helpful? | |||
Mar 4, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 PayUMoney Customer Care's response Hi Ravi, The amount of 2870.00 has been partially refunded to your source account for the payment ID [protected] via bank reference number 74332749020901987182582. We'd request you to get in touch with your bank with the provided reference number to get the status of your refund at their end. Regards, Team PayU | |||
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Please note that this is a successful TXN via PayUmoney Payment Id - 227444125 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - TTD_443101 in order to get the status at their end.
Regards,
Team PayU