[Resolved]  PayUMoney — Mistakenly pay money

I mistakenly pay money to payumoney.[protected]@axisbank
please I request you to refund me, I have all details, I recharge in one app but money is not successful recharge in app, but my money deducted
amount.6850
upon. Ref. ID.[protected]
send from my paytm
bank account no. [protected]
date. 22/june/2021
time. 5:47 pm
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Aug 7, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2021
PayUMoney Customer Care's response
Hi! We are not able to trace any transaction with the given information. Please share below mentioned details via help.payu.in or [protected]@payu.in for further assistance.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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