[Resolved] PayUMoney — money is not credited to my account | |
I have booked a ticket on irctc using payummp (Payumoney) using my sbi debit card and later cancelled it. On irctc portal its showing money is refunded back payummp (Payumoney) but the refunded money has not been credited to my saving account. The details are given below. Transaction id - [protected] Cancellation/ refund id-[protected] Refund amount-1265 Refund date - 25 september 207 Was this information helpful? | |
Oct 4, 2017 Complaint marked as Resolved I was simply registered the complaint in consumer fourum and after that I received a mail from [email protected] . In this mail they assured that the money would credited to your respective account. The money was credited into my account . There are 4 to 5 days during the whole process.
Thank you PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 PayUMoney Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |
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