[Resolved] PayUMoney — money not reflected in my bank account : irctc | |
Hi, I've recently tried to book an IRCTC tatkal ticket (on 14th Feb 2019). I've chosen the option of ICICI Netbanking and then PayU payment gateway has automatically come up for the transaction. Now the money was deducted but ticket didn't get booked. So IRCTC initiated a refund. Today (20th Feb 2019), I received a mail from IRCTC saying that refund has been processed successfully and the bank name is PayU Money and not to the source bank. I've attached the bank statement as well as the IRCTC refund history snapshots herewith. Request to take an immediate action to refund the money back to my ICICI savings account. Mentioning the IDs for reference again Transaction ID for booking ticket : VIN/WWW IRCTC C/[protected]/[protected] Refund ID : [protected] Refund Amount : 1900 Refund Status: Amount Credited to Bank Bank Name : PayU Money Bank Reference ID : 74332749047904608533489 Thanks and Regards, Venkatesh Bajjuri Was this information helpful? | |
Mar 29, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 24, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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Thank you https://www.consumercomplaints.in. refund processed to my bank account by 20th Feb late night
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