[Resolved] PayUMoney — my money has deducted but it doesn't reflected in my sun direct account | |||
I recharged my sundirect account with 1059 rs through icici debit card on[protected] and within few minutes i received a confirmation mail from payu.in i attached that screenshot as proof here. Money has been deducted from my bank account yesterday itself but my sundirect account hasn't recharged yet. Pls look after into this one as much as quickly. Pls do the needful Was this information helpful? | |||
Dec 16, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 15, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU