[Resolved] PayUMoney — order not placed money debited from account | |||
I ordered for one product by payumoney but transition canceled its showing while booking but money reduced from my account order not placed so please solve this issue as soon as possible Rs.1999.00 debited to sb-xxx7529 acbal:4488.94 clrbal: 4488.94 [ecom-payu ] kodikkalpalayam on[protected]:09:12. Iob. Money reduced from account but order not placed Product name 10 days hair oil Was this information helpful? | |||
May 7, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU Apr 07, 2018 Updated by Mahasuk Rahman Sir I got datails bank so plz kindly check 1)Trans datailS: ECOM-PAU MONEY GURGAON HAIN-N[protected] 2)BANK DEATAILS ON PHOTO SEE FROM BOTTOM SECOND TRANSACTION 3)TRANSTION DATE : 6/4/2018 RS -1999.00 4)[protected]@gmail.com- [protected] 5)CARD NO[protected] Plz update the status and any details free to ask me  | |||
 3 Comments | |||
Comments
Hi,
i have done a recharge for prepaid meter of society(NIHO Scottish Gardens), payment deducted but marked failed by PayUMoney from my number 995****394. I have paid 1020.66 on 26-Mar-2018 and 1020.66 on 27-mar-2018. but got refund for only 2000 rs. I have been charged for 41.32 rs without any actual transaction happening.
i have done a recharge for prepaid meter of society(NIHO Scottish Gardens), payment deducted but marked failed by PayUMoney from my number 995****394. I have paid 1020.66 on 26-Mar-2018 and 1020.66 on 27-mar-2018. but got refund for only 2000 rs. I have been charged for 41.32 rs without any actual transaction happening.
PayUMoney Customer Care's response, Apr 11, 2018
Verified Support
Hi Micky,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
Refund of Rs.840 on cancelled rail ticket (22nd Feb.2018) not made so far. Payment I D.[protected]. Transaction no.878876. Point of sales Payupaisa 47777. Request lmmediate action to refund to my bank account.
PayUMoney Customer Care's response, Apr 11, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details for the said amount. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details for the said amount. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
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payment ID :[protected]
amount : 527.7
Date: 5/04/2018
want to get new payment receipt