[Resolved]  PayUMoney — payment has not been credited in my airtel account

Sir, i made payments of rs.1414- through your gate way on[protected] for my airtel land line telephone. And the reciept no. Is 8244410 and the transaction reference number is[protected]. But the same has not been credited in airtel,. As i recieved the mail from the airtel office that they have not recieved the payment from the pay u money. So i kindly request you to look into the matter at your side urgently and do the needful.
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Mar 9, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

Sir
Mere account se paise kat Gaye hai
Transaction Id [protected] hai
Refund kab tak hoga sir
Irctc me ticket kat raha tha
Transaction failed ho gai
Bank accounts se paise kat Gaye vapas nahi aaye
Kya karu sir
Kaha complain karu

Lal Mohan Kumar Mohan's reply, Feb 10, 2019
Sir paise kab tak vapas payege sir
Failed transaction ka paise
PayUMoney Customer Care's response, Feb 12, 2019
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU
I have applied for payment gateway for my online business and i submitted all the required documents and they provided me on prior approval basis and i started receiving payments. And now they are not approving my payment gateway and not even responding my calls .

Please be aware of PAYUMoney frauds

PAYUMONEY is a big fraud site
PayUMoney Customer Care's response, Feb 12, 2019
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU

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