PayUMoney — payment made via pay u money but purpose not solved

Rupeshsush43

from Mumbai, Maharashtra

Address:	Raigad, Maharashtra, 410208
Website:	www.mybalaji.in

Dear Sir/Pay U money,

I have made payment to TIrupati Devasthanam for Darshan tickets on 27th June 2018 for booking on 4th sept 2018 vide payment id[protected] and merchant id LBUU924B, payment made by credit card.
once payment made screen was pop up on laptop saying your support team will call me within 2 hrs for other details, but till date i havent received any tickets nor calls, i am trying to call paymoney asking for my refund but nobody is resonding/not able to connet.
requesting you to please do the needfull on highest priority other wise i will have to log complaint in consumer forum by cause of fraud.

+1 photos

Was this information helpful?

No (0)

Yes (0)

PayUMoney customer support has been notified about the posted complaint.

Related PayUMoney reviews

View all 3770 PayUMoney Reviews

Comments

Sudheer Kankatala

from Auroville, Tamil Nadu

I booked a ticket through payumoney gateway in IRCTC with transaction ID:[protected] and IRCTC is saying that pending from payumoney end.please resolve the issue at the earliest possible.

sagar Pandhre

from Delhi, Delhi

Hi,
I was recharge my Idea mobile no. [[protected]] dated 09.08.2018 through HDFC bank net banking.recharge was not successful.but money has been deducted from my saving account.

Ref No - kirxu54maf52hnos-PAYUMONEY
Ref No[protected]

PayUMoney Customer Care's response, Aug 17, 2018

Verified Support

PayU

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU