[Resolved] PayUMoney — payment not received | |||||
Date of Incidence - 27.03.2018 I made recharge of Rs. 401 to dish tv on 27.03.2018 through DISHTV portal in the morning using netbanking. I used my a/c of state bank of india for it. I found that the state bank of india a/c is debited by Rs. 401 but the amount is not received to my dish tv a/c State bank internet banking transaction reference number is [protected] / GADEXXV12 Transaction amount is Rs. 401/- . Please credit the dishtv account by the amount Rs. 401 if you find the transaction successful. Please refund the amount to my s/b a/c if found unsuccessful. Was this information helpful? | |||||
Apr 29, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 PayUMoney Customer Care's response Hi Dushyant, We would like to inform you that the TXN for the Payment Id [protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||||
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We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
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