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[Resolved]  PayUMoney — payment not received yet

I had cancelled my railway ticket on 12.10.2017 on irctc website and amount of 2170 has to be credited to my account. But after 6 days also it is not done.in the irctc website it is showing refunded on 12.10.17 and bank name as payumpp. But i have checked in my account the payment is not received yet. Details are as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter.
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Oct 30, 2017
Complaint marked as Resolved 
Payment received
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Comments

I have booked ticket by using credit card trand id [protected]. from this amount is debited but ticket is not booked on[protected]. kindly refund the amount at the earliest.

phone num [protected]

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