[Resolved] PayUMoney — payumoney payment failed for irctc transaction on 01st may 2018

[Resolved] PayUMoney — payumoney payment failed for irctc transaction on 01st may 2018

R Ramesh4545 from Mumbai, Maharashtra

I booked ticket on ircrtc.co.in costing amount of 1975.68 on 1st may 2018. The bank was hdfc (Credit card) and payment gateway was payu money. The transaction failed but the money was deducted from my account & tickets were not booked.. The money is not refunded yet and when will i recover my amount. Details as given below: Transaction amount:1975.68. Transaction date : 01st may 2018 Transaction bank details : hdfc bank credit card ended with '9001' Regards, Ramesh s +91 [protected] S. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Jun 5, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 04, 2018 PayUMoney Customer Care's response Hi Ramesh, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU
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