[Resolved] PayUMoney — payumoney refund of irctc cancelled ticket amount | |
I have booked two tatkal train tickets from nagapattinam to palakkad jn through irctc website and payment done through my debit card due to tatkal waiting our tickets was cancelled. My railway ticket amount is not refunded to my bank account it shows amount refunded to payumoney so how amount will get refund to my bank account. I did not have any account with payumpp then how will i get my amount in my bank account.
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Jul 30, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 29, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
 2 Comments | |
Comments
Hello team,
I cancelled my ticket and I m getting refund to payumoney and I don't have account there so what should I do to get this money .. for your reference I attached refund transaction id [protected]
And refund id [protected]
I cancelled my ticket and I m getting refund to payumoney and I don't have account there so what should I do to get this money .. for your reference I attached refund transaction id [protected]
And refund id [protected]
PayUMoney Customer Care's response, Feb 15, 2019
Verified Support
Hi,
Your transaction id 7975810215 has been refunded via bank reference 74332749035903477432819 from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount to the source account. Please contact your bank for any further assistance in this regards.
Regards,
Team PayU
Your transaction id 7975810215 has been refunded via bank reference 74332749035903477432819 from our end. Banks generally take 7-10 working days (Excluding Sat, Sun & bank holiday) to refund the amount to the source account. Please contact your bank for any further assistance in this regards.
Regards,
Team PayU
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Your payment via TXN id 197526071 is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.
Regards,
Team Payu