[Resolved] PayUMoney — please refund my failed txn amount | |||
Dear sir, I using payu money payment gateway for booking a ticket from www.irctc.co.in android app on 14th February 2019 at 10:00 am. But the payment of booking deducted from my indusind bank account but the booking was failed. But the money still not refund in my account upto till date. I request that you show over the matter and refund my money in my INDUSIND BANK account. TXN DETAILS ARE :PG/[protected]/PAYU/DC-4640/ 2, 848.27 Was this information helpful? | |||
Mar 23, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 20, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
 2 Comments | |||
Comments
I was pay Dec.school fee to SR DIGI SCHOOL throgh your payumoney trasection fails at the time of transfer, till now not recieve amount .i will go to social media & humanrights if not recieve my amount pay.id:[protected] dt.[protected]
Rudra
Rudra
PayUMoney Customer Care's response, Feb 24, 2019
Verified Support
Hi,
your payment via transaction id 221610538 is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.
Regards,
Team PayU
your payment via transaction id 221610538 is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim.
Regards,
Team PayU
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3771
Pending
436
Resolved
2132
View all 3771 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
This process was done by me twice and the amount was deducted twice .
Transaction I'd are as follows :-
[protected]
[protected]
Kindly arrange to refund my money in my bank account ASAP.
Your TXN id 100001679223043 & 100001679223081 has been refunded via ARN 30001090479043209770287 & 30001090479043209797181 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.
Regards,
Team PayU