[Resolved] PayUMoney — please return me the transaction

Yogeshwara Holla

from Bengaluru, Karnataka

Address:

575019

I can made transaction to www.mobile.com but it is not success
Transaction number[protected] at 10.40 am january 13, to www.mobile. in this transaction, not made to mobile spare, so please refund me the same. I can made transaction through credit card but it is failed transaction it is not shown in www. Mobile spares.in, so please refund me yours faithfully
Yogeshwara

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Feb 15, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Jan 15, 2019

Updated by Yogeshwara Holla Last digit credit card number 1070 and using email ID yogeshwara [protected]@gmail.com transaction date 13 January 10:40 a.m. and Bank message is, a transaction of Rs 280.00 has been done using your Syndicate Bank Credit Card 4****1070 at PAYU MONEY, [protected] IN at 10:40

Jan 15, 2019

Updated by Yogeshwara Holla A transaction of Rs 280.00 has been done using your Syndicate Bank Credit Card 4****1070 at PAYU MONEY, [protected] IN at 10:40

Jan 15, 2019

Updated by Yogeshwara Holla Please check and refund me