[Resolved] PayUMoney — refund amount has not yet credited in my account | |||
On 10th June, i had made two transactions through PayU Money to book Tatkal Tickets on IRCTC websites On 1st transaction amount has been deducted from my account but ticket not booked and refund status shows that amount of Rs. 3055 has been refunded to PayU Money but I have not yet received any money in my account. Transaction ID: [protected] Refund ID: [protected] On 2nd Transactioon, ticket has been booked but it cancelled due to waited list and refund status shows that amount of Rs. 760 has been refunded to PayU Money but i have still not receive any amount. Transaction ID: [protected] Refund Id: [protected] I have also enclosed screenshot of IRCTC website's refund status.. Please refer to that and try to solve my issue as soon as possible Was this information helpful? | |||
Jul 19, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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Same case has been occured with me also
But still hoping for some feedback from pay u money team members ..
Soo kindly reply this comment
And if you can guide me more on this help me out of this pay u money
My contact details
Mail id [protected]@gmail.com
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU