[Resolved] PayUMoney — regarding money transaction through payumoney gateway | |
I made a fee payment in a dde kurukshetra university website using payumoney gateway.. But money got deducted but same not get updated in my online account as the receipt generated has no transaction id though payumoney shows that the payment is successful and payment id is[protected].. My mail id is [protected]@gmail.com.. Kindly resolve this issue and update the same in merchant website.. Also provide me the transaction id.. Or else revert the money into my account at the earliest as the last date for me to fill the form is 31st august 2019.. Kindly treat it as urgent..
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Oct 10, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 02, 2019 PayUMoney Customer Care's response Hey, Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end. Regards, Team PayU | |
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