[Resolved] PayUMoney — tracking order | |||
I ordered jbl bluetooth speaker using payumoney from ezeebazar online store, after completed placing order my money was deducting from my bank account after that i try to to track the product and i'm unable to track it so please if it isn't successful placing the order i would want my money to refund in my bank account or if the order is completely placing i would want a solution to track my order... Was this information helpful? | |||
Sep 15, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 14, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
25 Comments | |||
Comments
Order a chair on Feb 16 but still haven't received the product...
Reply
I had placed an order on 24th february. A e mail recieved to me that the was sucessful and money also dedected from my account. When i place the order they told me that delivery date is with in 10-12 days. Till today my order has not recieved. I am attaching screen shot of email that i had recieved.i don't know whether i lost my money
PayUMoney Customer Care's response, Mar 13, 2023
Verified Support
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues.
I ordered boat bluetooth airbuds using payumoney from shopsy online store, after completed placing order my money was deducting from my bank account after that i try to to track the product and i'm unable to track it so please if it isn't successful placing the order i would want my money to refund in my bank account or if the order is completely placing i would want a solution to track my order...
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