[Resolved] PayUMoney — tracking order

Benjamin touthang

from Along, Arunachal Pradesh

Aug 13, 2019

Address: Hmarveng, near EFCI meitei church, Churachandpur, Manipur, 795128

I ordered jbl bluetooth speaker using payumoney from ezeebazar online store, after completed placing order my money was deducting from my bank account after that i try to to track the product and i'm unable to track it so please if it isn't successful placing the order i would want my money to refund in my bank account or if the order is completely placing i would want a solution to track my order...

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Sep 15, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU

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Comments

Saroj Kumar Khandpani

Mar 3, 2023

Order a chair on Feb 16 but still haven't received the product...

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ishu naidu

Mar 9, 2023

Order at 26 fabruary money successful done
not refund my product😡

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Sreekanth006

Mar 11, 2023

I had placed an order on 24th february. A e mail recieved to me that the was sucessful and money also dedected from my account. When i place the order they told me that delivery date is with in 10-12 days. Till today my order has not recieved. I am attaching screen shot of email that i had recieved.i don't know whether i lost my money

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PayUMoney Customer Care's response, Mar 13, 2023

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues.

Sawant Dipak

from malegaon, Maharashtra

Jun 23, 2023

Am ordered on[protected] but still not received any update pls let me know...
Help Me..

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Dhansu p

Aug 1, 2023

I ordered boat bluetooth airbuds using payumoney from shopsy online store, after completed placing order my money was deducting from my bank account after that i try to to track the product and i'm unable to track it so please if it isn't successful placing the order i would want my money to refund in my bank account or if the order is completely placing i would want a solution to track my order...