[Resolved] PayUMoney — Transaction got failed and payment got debited | |
Transaction failed and amount debited in my account by pressing back button by mistake. Name - Syed Email - [protected]@gmail.com Payment Id - [protected] Date - 02/04/2021 Merchant Name - Suhani Puliani Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. | |
 2 Comments | |
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Hi,
We regret the inconvenience caused. We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We regret the inconvenience caused. We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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