PayUMoney — Unauthorised credit card charges | |
On Feb 22, 2021, at about 1300 Hrs, I was applying for getting a new FASTag for my Delhi vehicle (Car). Submitted all the details and then wanted to make the payment thru Citibank Credit card. No payment amount was asked for. However, the transaction was completed (successfully) and I got sms that Rs 1199/- has been paid thru my card. How can the amt be charged to my card without asking for it ? The payment id is :[protected]. Pl explain. Rgds. Gp Capt SP Chaturvedi [protected] Was this information helpful? | |
PayUMoney customer support has been notified about the posted complaint. | |
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU