[Resolved]  PayUMoney — Unauthorised money deduction

Hi

hi flipkart on 22 october i ordered one water heater at first my transaction ECOM PUR/PAYU-Flipkart/Bangalore/221021/got failed from axis bank of rs 3098 and my money got refunded however as i checked yesterday i.e on 26 october my money got redebited from my axis bank and bank told me money went to visa merchant of flipkart i.e payu

Flipkart told me they hadn’t received any confirmation and bank told me money is with merchant

Kindly refund my money payu
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Dec 5, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2021
PayUMoney Customer Care's response
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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