[Resolved]  PayUMoney — unfinished transaction

Website:dpsnoida.dps.society.net.in/Fee_Payment

I made a transaction to delhi public school noida through payumoney and my hdfc account was deducted but the transaction was not reflected at delhi public school's portal. Could you please help me out? My cell is [protected] if you need to contact me.

Here are the transaction details:

Merchant name: delhi public school noida
Payment gateway: payumoney
Date of transaction: october 5, 2018
Amount: rs 30, 367.70
Transaction id: n4832pm2016378

Thanks!
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

I pay st xevier school 1st class fees by pay u money on 04-10-18 through e care login Rs. 6132/- of Gurmerhar Singh Bumrah 1st class. but i have not received receipt yet.

gurmukh singh [protected]

Gurmehar Singh Bumrah's reply, Oct 5, 2018
i pay 6132/- school fees 3rd installment to pay u money for sx. xevier school bathinda 151001 thoruth e care login but i have not recieved payment's reciept. detail
Gurmehar Singh Bumrah
Class 1st D
my selft Gurmukh singh 9501800200
PayUMoney Customer Care's response, Oct 11, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
I have made a transaction 3 days ago amounting rs 1200.. which was supposed to be a payment to mysmartpros.com.. the amount was eeducted from my bnk account but didnt reach the other side account. Im tryinv to contact since 3 days. But unable to reach payumoney. I searched google for helpline number n those numbers r nt valid.. plz help soon
PayUMoney Customer Care's response, Oct 11, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information