[Resolved] PayUMoney — unfinished transaction | |||
I made a transaction to delhi public school noida through payumoney and my hdfc account was deducted but the transaction was not reflected at delhi public school's portal. Could you please help me out? My cell is [protected] if you need to contact me. Here are the transaction details: Merchant name: delhi public school noida Payment gateway: payumoney Date of transaction: october 5, 2018 Amount: rs 30, 367.70 Transaction id: n4832pm2016378 Thanks! Was this information helpful? | |||
Nov 9, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
2 Comments | |||
Comments
I have made a transaction 3 days ago amounting rs 1200.. which was supposed to be a payment to mysmartpros.com.. the amount was eeducted from my bnk account but didnt reach the other side account. Im tryinv to contact since 3 days. But unable to reach payumoney. I searched google for helpline number n those numbers r nt valid.. plz help soon
PayUMoney Customer Care's response, Oct 11, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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gurmukh singh [protected]
Gurmehar Singh Bumrah
Class 1st D
my selft Gurmukh singh 9501800200
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU