[Resolved] PayUMoney — wrong debit while paying bwssb | |||
I have been debited from my account for the bill payment but it shows error and two times this has happened. There is an error on your payment gateway. I have paid the bill and its showing i have not paid the bill. My account has been debited After putting in the otp it showed we are not able to get authentication from the bank and bill was not paid. And now the account has been debited I have done two payments today on sept 26, 2017 paying the water bill of bwssb (Bengaluru). One through development credit bank for 1410.31 and other through corporation bank for 1321.31. Both payments howed that there was an error and transaction cannot be processed by payu. But both of my accounts got debited. This seems to be cheating Please refund the payment to the bank account Regards Ali bhayani Was this information helpful? | |||
Nov 3, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 PayUMoney Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||
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We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU