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PayUPaisa Complaints & Reviews

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Updated: May 13, 2023
Complaints 87
Resolved
15
Unresolved
72
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PayUPaisa reviews & complaints page 3

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A
Ashish Sonawala
Jul 18, 2020
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I had purchased 5 tshirts vide my card ending with...5371 for rs 999. This was purchased on 05/07/2020 @16:50:22 on payupaisa47779.
Till date we have zero intimation of the purchase. Kindly deliver immediately, else reverse the payment on my card.

Your's sincerly
Ashish sonawala
[protected]@hotmail.com
PayUPaisa customer support has been notified about the posted complaint.
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    S
    Shaurya Bhame
    Jul 15, 2020
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    There is a debit to my credit card number ending with 1868 for amount of inr 2999 on 15th july 2020 @ 09:11 am.

    Can you help me out to whom i paid this amount as i am not aware about this transaction.

    If you need any further information, you may call me on my mobile number

    I received a message as per below

    Quote

    Alert: you've spent rs.2999.00 on credit card xx1868 at payupaisa47779 on[protected]:09:11:03. Avl bal - rs.000000, curr o/s - rs.00000. Not you? Call [protected].
    PayUPaisa customer support has been notified about the posted complaint.
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      S
      Snehagot
      Jul 10, 2020
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      Address: Thane

      I placed an order on tatanutrikorner.com on 8th july 2020. Amount of 1082.00 inr charged on my hdfc bank credit card but transaction did not completed. I did not received any confirmation from payumoney/paisa on my registered email id also as always.

      I also received email from tatanutrikorner stating that your transaction is not completed.

      Sms from my bank regarding transaction reads transaction for payupaisa47779 and for naomi leon (None of this indicates that transaction is carried out at tatanutrikoner)
      PayUPaisa customer support has been notified about the posted complaint.
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        A
        abenadict
        Jul 1, 2020
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        Credit card used for unathorised transaction
        PayUPaisa customer support has been notified about the posted complaint.
        Jul 01, 2020
        Updated by abenadict
        Please resolve ot
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          D
          Devendra Chand Shah
          Jun 30, 2020
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          Address: NO Address given anywhere only customer care numbers

          The company has given advertisement in face book they will provide
          1. Galaxy m21 smartphone 6gb /128gb × 1opal black for rs 2999.00
          2. Galaxy m31 smartphone 6gb /128gb × 1opal black for rs 2999.00
          3. Sony blue tooth speakers for rs 999.00
          The online payment was made by me on 03 may 2020 through payment method payu in_paisa — rs. 2, 999.00 vide transaction id no[protected] for rs 2999.00 vide transaction id no[protected] for rs 999.00 vide transaction id no[protected] for rs 2999.00 and all these payments were deposited in name of mr divyanshu jain... After elapsing of 2 month no delivery was made and when call in their customer care number [protected] a rep told me that your consignment has been cancelled but no such massage was sent to me in given phone no where as order no vb2768 vb2779 vb 2859 were booked and confirmation sent to my mail id.. And a rep told me to return the amount through google pay and phone pay app only why he was insisting upon these 2 apps. Now i want money back from this company
          Kindly provide me the address as registered in the pay u paisa and refund my money.
          PayUPaisa customer support has been notified about the posted complaint.
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            A
            Amal Vyas
            Jun 4, 2020
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            Address: Uttar pradesh

            Ezeehphone : ezeephones - (https://www.ezeephones.com/)
            Fraudsters!! Please block the payment gateway for them asap. Do not get trap from low budget phones or tablets. Please read below my horrifying unfortunate incident buying from them.
            On 03–june-2020, at 9:13 pm. I have booked tablet and paid rs: 3599, via payupaisa payment option on ezeephone website payment option. I did not received any confirmation email or sms, then i called [protected] (Amit mishra), phone no. Got from google.com. This person said there is an server error, so i did not received any email confirmation for my order and then he said he will refund my money back.
            For refund process he said he will send me and sms, that sms i have to forward to different mobile no. And i did. After sometime i had received sms that you have successfully added your xxx490 bank account with com. Olive. Andra. Upi app. And all my bank account which where registered on my mobile no. Was linked to his (Amit or ezeephone) bank account upi successfully.
            He (Amit misra from ezeephone), said he will send a link and then fill all details to get your refund back. When i clicked that linked it had my mobile no., amount, google pay or phone pe (Pin) no. I need to enter), then only i will get my refund.
            I did not fill that form, and did not gave him my google pay pin no., otherwise after upi linked from all my bank account he would have transferred all my money to his bank account in few seconds. On a safer side, i had deleted all my upi linked account from all the banks. He constantly keep calling me till 12:30 pm and next day morning also. I did not responded
            I have reported the incident to my credit card company and wrote an review here to please do not buy or make any payment to ezeephones (http://ezeephones.com) or any website which offers low budget or gives big discount on any products…all are fake and they will take all your bank or card details and empty your accounts in few seconds.
            PayUPaisa customer support has been notified about the posted complaint.
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              C
              cultureless
              May 23, 2020
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              Dear officer,

              There is a debit to my credit card number ending with 1386 for amount of inr 1799.00 on 07th may 2020 @ 23:20 hrs. (Lockdown period)

              Can you help me out to whom i paid this amount as i am not aware about this transaction.

              If you need any further information, you may call me on my mobile number [protected]

              I received a message as per below

              Alert: you've spent rs.1799.00 on credit card xx1386 at payupaisa477779 on[protected]:23:20:02. Avl bal - rs.636695.00, curr o/s - rs.94305.00. Not you? Call [protected].

              My mail id is [protected]@hotmail.com

              You may write me on the same.
              PayUPaisa customer support has been notified about the posted complaint.
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                S
                Shrz
                May 12, 2020
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                Address: 2-2-147/1b shahipur tandur

                I have ordered the shoes online on[protected] as in lockdown bcz our pm said lockdown upto 5 may but its extended and i dint remeber are i dint get any notification of my shoes order my money is deducted from my account but no info of my product
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                  P
                  Pankajsurani
                  May 4, 2020
                  Resolved
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                  Resolved

                  Address: B 601, RUPEL HEIGHTS, OPPOSITE MARY IMMACULATE SCHOOL, I C COLONY

                  Dear executive,

                  There is a debit to my credit card number ending with 5757 for amount of inr 44413.07 on 12th april 2020 @ 12:21 pm.

                  Can you help me out to whom i paid this amount as i am not aware about this transaction.

                  If you need any further information, you may call me on my mobile number [protected]

                  I received a message as per below

                  Quote

                  Alert: you've spent rs.44413.07 on credit card xx5757 at payupaisa47777 on[protected]:12:20:46. Avl bal - rs.809029.93, curr o/s - rs.55970.07. Not you? Call [protected].

                  Unquote

                  My mail id is [protected]@hotmail.com

                  You may write me on the same.
                  May 5, 2020
                  Complaint marked as Resolved 
                  I have not received any resolution and you closed the complaint
                  PayUPaisa customer support has been notified about the posted complaint.
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                    K
                    KRISHNA MOHAN BANGARU
                    May 1, 2020
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                    Address: 1-D SHREE HARI NIWAS, THAKURBARI LANE MOKADUMPUR

                    I think above company is fake cannot get any delivery details, reference no. after payment ref. no.[protected] dt 01/05/2020
                    May 01, 2020
                    Updated by KRISHNA MOHAN BANGARU
                    Mentioned above
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                      R
                      RAO CH
                      from Hyderabad, Telangana
                      Apr 21, 2020
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                      Address: HSIL LIMITED, GACHIBOWLI, HYDERABAD

                      Hi PayUpaisa team

                      Today (I.E 21.04.20) I have made the E payment on AP prof.tax payment through AP commercial tax website under E payment section.

                      Prof.tax payment of Rs.5059.70 vide ref.no.PAYUPAISA47777. After submit the payment details payment receipt not generated and screen in Blank.

                      Pl.check and share the above payment receipt/advice to my below communication mail " [protected]@gmail.com"

                      Thanks
                      Apparao.Ch
                      Hyderabad
                      #[protected]
                      PayUPaisa customer support has been notified about the posted complaint.
                      Apr 24, 2020
                      Updated by RAO CH
                      Ref.to the above my payment receipt request, I have not yet received the payment advice from PayUpaisa.
                      My side most priority required of payment receipt. Pl take action and share the Payment receipt of Rs.5059.70 on Most urgent basis.

                      Thanks
                      Apparao, Ch
                      Hyderabad
                      #[protected]
                      Email: [protected]@gmail.com
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                        R
                        Ravi Gouri
                        Apr 20, 2020
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                        Address: A-42, Wazirpur, Industrial Area

                        I HAD ORDERED A SMART WATCH Luxury Timer BUT HAVE NOT ARRIVED YET
                        Please refund my money
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                          G
                          GK kanth
                          Jan 10, 2020
                          Resolved
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                          Resolved

                          Address: MAIN Street, 522403

                          Respected sir are madam my name is gandham krishna srikanth my ac no [protected] hdfc bank sattenapalli branch guntur d. T a. P ifsc code hdfc[protected]/01/2020 11:40:07 am debat on payment of ₹ 1260/- rto pidugurala guntur d. T ap but application not complete the process payment error occurred reference number[protected] amount return back not credit my account so plz rectify my problem thanking you yours faithfully g k srikanth contact number [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          PayUPaisa customer support has been notified about the posted complaint.
                          Jan 10, 2020
                          Updated by GK kanth
                          RTO PIDUGURALA payment processing method problem debit my account but not proses so rectify my problem return back read my account of ₹1260/-
                          Jan 10, 2020
                          Updated by GK kanth
                          Payment processing method problem plz return back to credit my account Ac no[protected] IFSC CODE HDFC0002397 sattenapalli Branch HDFC BANK my name Gandham Krishna Srikanth amount 1260 reference number[protected] plz rectifying my problem

                          Hi,

                          We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

                          • PayU, Merchant and Bank reference number.
                          • Scan copy of bank statement indicating the debit for the required transaction.
                          • Transaction date along with the amount.
                          • Email id or phone number used for processing the transaction.
                          • First 6 and last 4 digits of your card.
                          • UPI / VPA if any used

                          Regards,
                          Team PayU
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                            U
                            upchourasiya
                            from Delhi, Delhi
                            Nov 22, 2019
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                            Address: First Floor, C-301, SECTOR 122 NOIDA , UP, Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Dear team,

                            I was booking an appointment in fortis hospital noida and paid the fee online by payupaisa but my money deducted but appointment did not get confirmed.
                            The transaction number is payupaisa47779. When i called fortis hospital noida to check it they advised to book an appointment once again.
                            Kindly refund the money as appointment did not confirm.

                            Regards
                            U. P. Chaurasiya
                            [protected]
                            PayUPaisa customer support has been notified about the posted complaint.
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                              S
                              saisabari
                              from Salem, Tamil Nadu
                              Nov 21, 2019
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                              Address: 23/52 VETHALAI THOTTAM COURT ROAD, Maravaneri, Salem, Tamil Nadu, 636007

                              A call came to me on 20.11.10 saying i am speaking from hdfc bank and would like to increase your credit limit and said so many free but atlast
                              From my credit card a sum of rs 49988 and rs 25990 was credit to payupaisa47779with phone number: [protected]. Let me know who is he. From this id he made 2 more transcation from my axis bank credit card also. So pl find him who is he and let me know his contact number
                              PayUPaisa customer support has been notified about the posted complaint.
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                                J
                                joyanta roy chowdhury
                                from Mumbai, Maharashtra
                                Aug 10, 2019
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                                Address: E8/19(D) Doorsanchar Nagar, Gulmohar. Bhopal- 462039, Bhopal, Madhya Pradesh, 462039

                                On 09 aug 2019 at 23:29:57 hours i placed an order of for rs. 3999/- for mobile phone.
                                I used my credit card ending number xx0537. Your reference number is payupaisa 47779.
                                I have received no mail or sms from the company yet.

                                Please help me in tracking the order.

                                Joyanta chowdhury

                                Mail id: [protected]@gmail.com
                                Mob:[protected], [protected]
                                PayUPaisa customer support has been notified about the posted complaint.
                                Not my mobile recharge and wallet mony use why?
                                Krina Brd's reply, Aug 17, 2019
                                Not received my wallet mony why reply call me pls
                                Hi,

                                We are unable to see the details shared by you here. Please share the below details at [protected]@payumoney.com via email to assist you further -

                                • PayU, Merchant and Bank reference number.
                                • Scan copy of bank statement indicating the debit for the required transaction.
                                • Transaction date along with the amount.
                                • Email id or phone number used for processing the transaction.
                                • First 6 and last 4 digits of your card.
                                • UPI / VPA if any used

                                Regards,

                                Team PayU
                                I have paid VAT TAX amounts of Rs. 86, 000/- and 1000/- on dt.21.03.2020 through my hdfc credit card. amount deducted messages are received by mobile. but not generated E-receipts of Both Amounts. So please provide Receipts because we are submitted the VAT Tax.
                                Cell No.[protected]
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                                  A
                                  Asha Choudhary
                                  from Siwan, Bihar
                                  May 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: flat 288 inderprastha avisya yojna loni ghaziabad, Ghaziabad, Uttar Pradesh, 201102

                                  I have not done any transaction... Please specify where this payment have been done and give proper clearance of this. I have been reading online that this is always fraud done by payu. Please reply and solve this on urgent basis.
                                  I received a msg from my bank sanying
                                  Rs.20000/- was spent on ur hdfcbank credit card ending 8888 on[protected]:12:33:15 at payupaisa47779. Avl bal - rs. — , curr o/s - rs. — urgently refund my amt to my account.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  PayUPaisa customer support has been notified about the posted complaint.
                                  I have book the tickets in patel tours and travels but not booked tickets and cut the ₹ in my account
                                  Hi,

                                  We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

                                  • PayU, Merchant and Bank reference number.
                                  • Scan copy of bank statement indicating the debit for the required transaction.
                                  • Transaction date along with the amount.
                                  • Email id or phone number used for processing the transaction.
                                  • First 6 and last 4 digits of your card.
                                  • UPI / VPA if any used


                                  Regards,
                                  Team PayU
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                                    S
                                    sun_mis159
                                    from Delhi, Delhi
                                    May 24, 2019
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                                    Address: A-4, NAKODA DARSHAN APTT,, OPP. GHOSHA SOCIETY,, THALTEJ,, Ahmedabad, Gujarat, 380054

                                    I had made a payment of rs. 107/- thru my hdfc debit card ending with 4364 on 24.05.2019 for the pan application with utiitsl for my son. The payment has been deducted from my account but the application for pan was not successfully submitted. Unfortunately i could not take down the application no. As the submission of application was not done. It was an online submission.
                                    PayUPaisa customer support has been notified about the posted complaint.
                                    Sir mene gate academy ka gdrive course ordered kiya tha 25/05/19 . Trancstion is failed but amount is detected from my account plz refund my amount in my account. Slove this problem quickly.
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                                      M
                                      Meenakshi Radesh
                                      from Bengaluru, Karnataka
                                      Apr 24, 2019
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                                      Address: 560072

                                      I had bought a i7S TWS Bluetooth earphones. After delivery, when i opened the packaging, I found the inner product to be very dirty. Additionally there was no user's manual and no warranty card or any such thing. I am trying to figure out how to use this on my own. I would like to return the product as I m not satisfied with it. Please initiate the return as soon as possible.
                                      PayUPaisa customer support has been notified about the posted complaint.
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                                        H
                                        happyj
                                        from Pune, Maharashtra
                                        Jan 29, 2019
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                                        Address: 400063

                                        Payment made to payupaisa47779, without my knowledge the amount 8500/- gas been deducted. Please let me know the merchandise detail who is using this payupaisa account so that o can raise cyber crime case against them. I received some feaud call saying they were calling from credit card department of hdfc. Their mobile no. Is [protected]. Kindly help and stop the transaction if possible from your end

                                        My name saurav jain
                                        Saurav jain
                                        PayUPaisa customer support has been notified about the posted complaint.
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