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Peachmode Complaints & Reviews

2.9
Updated: Jul 20, 2025
Complaints 394
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222
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Peachmode reviews & complaints page 18

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P
Pallavi Chandrashekar
from Bengaluru, Karnataka
Jul 1, 2016
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Address: Bangalore, Karnataka, 560102
Website: Peachmode

I have asked for return and refund Person picked up the product on Monday today is Friday there is not even msg r mail... The Dress which I order for xl I received not even M and there is tag which is been cut v can make out on Dress color also not as same as on picture n it totally wrinkled I have purchased product from many e-commerce this is totally worst and return is so difficult I can't understand for wat photo id proof non I'll ask abt that n if any misuse hapd I definitly file a complain Customer Care r hopeless no proper response the product totally damaged I doesn't want anything to buy please it is request refund my amount ur website fraud
Aug 20, 2016
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2016
Peachmode Customer Care's response
Hi, Thank you for contacting Peachmode. Request you to kindly provide us with the order number. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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    M
    MS1
    from Mumbai, Maharashtra
    Jun 29, 2016
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    Resolved

    Address: 411028
    Website: peachmode.com

    I received the product yesterday. since after 30 min of receipt i have been trying to call at the call centre number but it is busy for ever. the product is not stitched properly. it is very different then what shown in the pic on the site.
    very hopeless service. no clear guideline on how to contact to return. to me it seems that Peachmode purposely do so to let 7 day timeline get pass.
    Aug 14, 2016
    Complaint marked as Resolved 
    Peachmode customer support has been notified about the posted complaint.
    Verified Support
    Jul 11, 2016
    Peachmode Customer Care's response
    Hi, Thank you for contacting Peachmode. Request you to kindly provide us with the order number. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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      J
      Jayashri Mandnikar
      Jun 25, 2016
      Resolved
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      Address: 411017
      Website: www.peachmode

      Dear sir/madam,
      I ordered combo of 2 multicolour crape printed dress material. I got my product but it is very bad quality product dress materials. And i attached pictures of parcel and invoice. You can check it and give me money back . So mention my complete and solve it as soon as possible.

      Thank you
      Faithfully,
      Jayashri
      Rahatni- 411017
      Pune,
      Maharashtra .
      +1 photos
      Aug 12, 2016
      Complaint marked as Resolved 
      Peachmode customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2016
      Peachmode Customer Care's response
      Hello jayashri inamdar, We have scheduled the pick-up from Delhivery courier and you will contacted by the courier company within 48 hours with the return tracking number. In case, the person from Delhivery Courier does not visit in next 3 working days, kindly call our customer care no.[protected]. The address to return the product is mentioned below :- Shyam Sangini Textile Market, A Wing, 214-215, Surat Bardoli Road, Kumbharia Gam, Surat, Gujarat - 395010 (Please Note :- Once you hand-over the package to courier person, please ask for the return courier receipt from the courier person and retain it till the return request is completed) Thanking you for your co-operation. Regards, Faisal Team Peachmode
      I got PEACHMODE Order no.[protected]. Worth of Rs 1040.00 on cash on delivery. 2 combo of two dress materials. Its in very bad quality. I am very disappointed with product .
      So want to return this product ...so please refund my money ASAP.

      Thank you,
      Jayashri
      Flat no.502,
      South wing
      Rohit Palm
      Servy no.56/1/2
      Rahatni
      Pune 411017
      I got PEACHMODE order no[protected] of Rs 1149.00 on cash on delivery. 2 combo of two dress materials. Its in very bad quality. I am very disappointed with product . I called u many times but u didn't at tend the call
      So want to return this product ...so please refund my money ASAP.I don't want to buy anything from here please refund my money back.

      Nuzhat Siddique
      Ty45 swarajyanagar lonavla pine 410401
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        L
        Larry88
        Jun 25, 2016
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        Website: peachmode.com

        I ordered 2 suits from peachmode and made a full payment online more than a month ago. I have not still received my products so i thought of cancelling my order. Its been 2 weeks now i have placed a cancellation request. They have not refunded my money back. The company is a scam!!! My order #[protected]. The contact number on the website never gets connected. The customer service on facebook is replying to my queries but the status of the order never changes. They only thing important is getting my money back.
        Aug 11, 2016
        Complaint marked as Resolved 
        Peachmode customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2016
        Peachmode Customer Care's response
        Hi, Thank you for contacting Peachmode. Your refund has been done with Reference ID: 5770ec6f5a067. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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          R
          Rock Kiglan
          Jun 23, 2016
          Resolved
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          Resolved

          Refund/Return

          I Ordered a product and that was of very bad quality so I requested return, But they refunded to wallet, so I had to stuck with them only, recently pictures of a new product attracted me and made to place a order, When I received the product I was again totally disappointed.
          This time they asked that "We are sorry you were not satisfied with your recent order.

          We found you placed a request to return a product, but as...
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          H
          Huma Shahnaz
          from Gurgaon, Haryana
          Jun 19, 2016
          Resolved
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          Address: New Delhi, Delhi, 110024
          Website: peachmode.com

          Hi,

          I have ordered a lehanga suit from the fashion site, Peachmode. I thought you this site will deliver a quality product to me, because its a Bombay based company where fashion is the culture. But when I received the parcel I was completely shocked, quality of product was worst. it was costly in Rs 100 also. I did not expected this from a site like Peachmode . This was my mistake that I did not go through the review of the website before purchasing a product.

          I was totally disappointed with the services and product. an will suggest to all not to buy any product from this fake website.

          I again ordered a pink suit that is looking very beautiful in catalog but I was sure it would be the worst. So I was not interested to buy it.

          because now goodwill and Service Rapport is very down to me for this company.
          but customer agent was calling me and requesting me to confirm the order. she assured me that this time product will be very good. i have his voice recording also as a evidence.
          I have already sent a mail for returning my amount into my bank account but they replied its against their company policy.

          this website is misleading the customer by showing them fake images of the product.

          Again they force me to buy a new product by giving assurance that this time quality will be good. but the suit they have showed in catalog is totally different to the actual product. its costly in Rs 200.

          Now they are not giving my amount return. what should I do.
          +3 photos
          Aug 15, 2016
          Complaint marked as Resolved 
          Peachmode customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2016
          Peachmode Customer Care's response
          Hi, Thank you for contacting Peachmode. Request you to kindly provide us with the order number. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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            T
            totyall
            from Etawah, Uttar Pradesh
            Jun 15, 2016
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            Address: New Delhi, Delhi, 110002
            Website: www.peachmode.com

            As many people have already complained about the quality o[censored]r product.
            I have the same problem... The quality is worst then a weekly market product.
            I request u to please return the product or refund my money as soon as possible.
            The company has a huge name. But its a fraud one. Im highly disappointed that just to earn some money they cheat their customers. Disappointed
            Aug 15, 2016
            Complaint marked as Resolved 
            Peachmode customer support has been notified about the posted complaint.
            Verified Support
            Jul 11, 2016
            Peachmode Customer Care's response
            Hi, Thank you for contacting Peachmode. Request you to kindly provide us with the order number. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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              N
              Neelansar
              from Mumbai, Maharashtra
              Jun 14, 2016
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              Address: Lucknow, Uttar Pradesh, 226016
              Website: Peachmode.com

              I am very much disappointed by the shipping process o[censored]r co. I have ordered my product on June 3, 2016 and today it is 14th of July I didn't received my product yet. The excitement of purchasing a new dress is all vanised.this is my first n last order from ur co. And I can't even track my order when ever I enter my order no. To track the status it shows error :-( . tell me what to do I have paid it by debit card so there is no outstanding balance. At least provide me any phone no. So that I contact you verbally.
              Aug 13, 2016
              Complaint marked as Resolved 
              Peachmode customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2016
              Peachmode Customer Care's response
              Hi, Thank you for contacting Peachmode. Request you to kindly provide us with the order number. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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                Induja Sukumar
                May 17, 2016
                Resolved
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                Address: 600043
                Website: peachmode.com

                I don't like the product i received and the product is totally different from the pic posted in the website.The color and quality are entirely different.This is totally disappointing.

                This is my first order in peach mode store and I never expected i will face this case. I requested for return and replacement one week before and haven't received any confirmation yet.
                Aug 20, 2016
                Complaint marked as Resolved 
                Peachmode customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2016
                Peachmode Customer Care's response
                Hi, Thank you for contacting Peachmode. Request you to kindly provide us with the order number. For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email. Thanks and Regards, Faisal Team Peachmode.
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                  P
                  peachmode-pallabi
                  from Mumbai, Maharashtra
                  Apr 14, 2016
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                  Online shopping-not able to return a product

                  Address: Mumbai City, Maharashtra, 700156
                  Website: www.peachmode.com

                  Hi
                  I have purchased one product from Peachmode order number[protected].
                  After getting the product I checked that the color of the product is not proper and I want to make it return.
                  Peachmode authority is not ready to make the return showing an excuse that it was an offered product but it was not at all mentioned anywhere.I asked them to send an email to highlight the portion where this norm has been clearly mentioned.br...
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                  L
                  LINY MATHEW
                  from Chennai, Tamil Nadu
                  Mar 21, 2016
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                  I have ordered an Baby Pink anarkali (Order No[protected] from peachmode( Rs 1045/-) but the quality was really bad as compared to what you are showing on your site and colour is also different. You are writing on your site that you have 7 days exchange policy according to that you will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called you for exchange you are not responding to call. all the times phone is either ringing or out of service. even i have mailed so many times but no response your side . Please make arrangement for the same -Liny-[protected]
                  Peachmode customer support has been notified about the posted complaint.
                  Received product is damaged in bottom and the colour is also changed. and this is not the product what i have booked.pls refund the money.i am not satisfied...
                  Received product is damaged in bottom and the colour is also changed. and this is not the product what i have booked.
                  I m not satisfied your product because of this product colour is not actual color & quality also is very poor

                  Baby pink anarkali (order no-100202662) - Comment #2377372 - Image #0
                  I have booked 2 lehengas on 25th of july 2017, i have not recieved the product yet. Estimated days of delivery was 8-9 days. The status in by order tracking is still ' ' to be shipped'. Booking id is #[protected].. please help me to resolve this!!!
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                    M
                    Maheswari Losetti
                    from Eluru, Andhra Pradesh
                    Mar 17, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500090
                    Website: peachmode

                    Sir i am buying a dress for ur shopping cart.but that is not good thats why iam returning that material.but still iam not getting money.in case if you are not return can i buy some other material . how can i utilize that amount.pls inform me.
                    Peachmode customer support has been notified about the posted complaint.
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                      Shashi Prabha Arora
                      from Delhi, Delhi
                      Mar 11, 2016
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                      Address: New Delhi, Delhi, 110055

                      I have Orderd a saree Dark Wine and Tan Color( order no[protected] amount is 1045/- i have to return this saree because blouse peas is very short i am healthy, its totally useless for me that why i have to return my saree as soon as possible
                      +1 photos
                      Peachmode customer support has been notified about the posted complaint.
                      I have Orderd a saree Dark Wine and Tan Color( order no[protected] amount is 1045/- i have to return this saree because blouse peas is very short i am healthy, its totally useless for me that why i have to return my saree as soon as possible

                      Product return - Comment #2344131 - Image #0
                      Product return - Comment #2344131 - Image #1
                      Product return - Comment #2344131 - Image #2
                      Product return - Comment #2344131 - Image #3
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                        K
                        Kashmeerasumer2015
                        from Gurgaon, Haryana
                        Mar 9, 2016
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                        Website: peachmode.com

                        I ordered a dress from peachmode worth 1600 plus extra shipping. the photo shown in image and the dress that came home were completely different. When i returned the product and asked for a cash return, they gave me money in their store account. The shipping money was wasted from my end. When i asked for money back they say order something else, so that i waste shipping money every time. They are real time fraud. Even customer care is very unsupportive they put me on hold and just completely ignore
                        Peachmode customer support has been notified about the posted complaint.
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                          A
                          Amrita Kalita
                          Mar 7, 2016
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                          Address: Kamrup Metropolitan, Assam, 781006
                          Website: Peachmode

                          Ordered a unstitched anarkali piece but it was defective. It was delivered on[protected]. They have promised and mail me to return back the parcel through FedEx courier but now they cancelled the pick up from my place. I have all the mail from peach mode. Why they have treat me and give such Harassment to the customer.

                          My order no.[protected]
                          Plz help me to solve this matter
                          Peachmode customer support has been notified about the posted complaint.
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                            paniker
                            from Etawah, Uttar Pradesh
                            Mar 6, 2016
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                            Address: Jaipur, Rajasthan, 302015
                            Website: peachmode.com

                            I ordered a suit last to last week. The photograph that was on the website and the material that i got was too different. I got something really cheap kind of fabric. I lost more than thousand rupees. I was about to give up online shopping for clothes but then i ordered a saree from amazon.in and that was as fabulous as the image
                            Shown by them on website. So i guess that there are only few websites like peachmode that cheats people.
                            The product quality is too bad, when I am returning, it is said that I can not return it as it is a sale item.
                            I checked policy section but nowhere it is mentioned what is sale item and on product page also it is not written that product is non-returnable. it is total injustice at customer end. I recommend not to buy from it
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                              Happy.priyanka
                              from Jaipur, Rajasthan
                              Mar 4, 2016
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                              Address: Ranga Reddy, Andhra Pradesh, 500019
                              Website: Peachmode

                              Product which I received is very bad and it's not matching with the picture which was on the website.Really had a bad experience with peach mode.
                              Peachmode customer support has been notified about the posted complaint.
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                                Mahek Guptaa
                                from Mumbai, Maharashtra
                                Feb 17, 2016
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                                Address: Kolkata, West Bengal, 700107
                                Website: Peach mode.com

                                The product is not as shown in the reference image. It is not at all matching the product shown. It is tore as well from many area. Kindly refund the money.
                                +1 photos
                                Peachmode customer support has been notified about the posted complaint.
                                Dear Customer,

                                Sorry for the inconvenience caused to you.

                                Request you to send a Email at [protected]@peachmode.com with the order number and details of return so our concern dept. will check and revert you accordingly.

                                As per our refund and cancellation policy http://peachmode.com/refund-cancellation/ we do not provide cash refund until there is damage or a wrong product is sent to you. We do not consider product being "dull" or slight colour variation as wrong product since the actual product always differs slightly from the photo seen on computer screen/online. We will only be able to provide you with store credit for exchange, for all other reason.

                                For any queries and information, kindly call us on[protected]AM – 7PM / MON to SAT) or even you can get in touch with our customer support team through online chat/email.

                                not deliver item

                                Orderd item not deliverd by fedex corior and without comformation he return the material
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                                  Dhanya Chengappa
                                  from Bengaluru, Karnataka
                                  Jan 9, 2016
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                                  Address: New Delhi, Delhi, 110024
                                  Website: WWW.peachmode.com

                                  As I had ordered two selwar suits of rs 995 each(1990 total).but due to poor quality I didn't like the product and rejected the projduct. Now they are not ready to refund the money to my bank account and they are telling that they have credited to my online shopping account where I can shop more from their online, which I don't want to do. I have requested them to credit my bank account but they are not ready
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                                    Ravti
                                    from Bhabua, Bihar
                                    Jan 6, 2016
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                                    Address: New Delhi, Delhi
                                    Website: Www.peachmode.com

                                    Peachmode is just a fraud and unreliable online clothing shopping site. They are selling us the duplicate n poor n damaged quality of clothes. The clothes which they are delivering is nowhere standing as it looks like in picture. The material fabric n design everything is so bad quality. When I ordered first time they delivered me duplicate and bad quality product, I thought it may be happens by mistake. I returned the package and in place of refunding my money they added that money amount into their credit account. I again order some other clothe n wat nonsense they again delivered hai duplicate cheap n poor quality product again. It means they are cheating there customers. I asked them to return your package and refund me my money. But they just saying no as per company policy. What rubbish is this, after talking to me them several time also they are saying same thing. Why this fraud company still running, who just making money by cheating there customers. Kindly do something as soon as possible to refund my valuable money which I earned by my hardworker not by cheating anyone.
                                    Peachmode customer support has been notified about the posted complaint.
                                    They atleast returned you store credits. I returned the dress as the quality is so poor.They took the dress from me and saying they din receive the item.Fighting with them everyday. This fraud company still exists cheating customers.we could do nothing about it.Hope someone could help.
                                    Hi
                                    Even I experience the same issue. They have refund in store credit. But what is the point of Store credit when all their products are worthless, cheap and a waste of money? With store credit, one will have to buy the same cheap stuff.
                                    So it is as good as having lost the money.
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