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Peachmode Complaints & Reviews

2.9
Updated: Jul 20, 2025
Complaints 394
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Peachmode reviews & complaints page 20

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N
nafisa nasreen Hazarika
Jun 20, 2015
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Address: Bangalore, Karnataka

My order number is[protected] The dress i recieved was pathetic. Poor quality, poor design.The dress was not even 20% of what was shown in the photo. The customer support is pathetic and they are not even giving me a refund.Its my hard earned money how can they take 1895 and give me nothing. I am lodging a case against them. Never Shop from these frauds.Pathetic peachmode
ORDER #[protected] COMPLETE
my order of 6 sarees only 4 received in poor quality but the order says complete no proper response ####
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    sanskruti
    from Pune, Maharashtra
    May 8, 2015
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    Address: Mumbai City, Maharashtra

    I have a similar complaint against peachmode..This is my worst experience ever with an online purchase..The customer service is pathetic both telephonic support as well as mail support..There is no acknowledgement for any mail sent and the phones are constantly busy..There are various sites operating in India which offers excellent support both telephonically and organised mail support..The reutrn policy is so user unfriendly..This is just another lesson learnt for me of not to deal with such unknown sites..
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      poojas123
      from Chiplun, Maharashtra
      May 6, 2015
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      Address: Mumbai City, Maharashtra

      Regarding order #[protected] I have returned the mentioned order number i.e. red anarkali dress and received credit store of rupees 795/- which can be further utilized as a part of future purchasing from peachmode. Though I had ordered new anarkali of rupees 1295/- but I did not receive that product or my previous refund. Nobody picking up the call on customer care number, I would not suggest anybody to purchase any product from peachmode. Please suggest how would i get refund of rupees 795/-
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        N
        nisha saini
        from Delhi, Delhi
        Apr 20, 2015
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        Address: New Delhi, Delhi

        I have ordered an outfit from this website and their customer care services are so bad. When asked to return through their customer care number they say you have to send a mail but the mail doesn't go through and after repeated tries they say they can't take back the product cause I have crossed the 2 day return policy. please take the products -order no[protected], ref no[protected] Nisha Saini
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          nisha saini
          from Delhi, Delhi
          Apr 20, 2015
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          Address: New Delhi, Delhi

          I have ordered an outfit from this website and their customer care services are so bad. When asked to return through their customer care number they say you have to send a mail but the mail doesn't go through and after repeated tries they say they can't take back the product cause I have crossed the 2 days for return polices please take back the product -order no[protected], ref no[protected] Nisha Saini

          White embroidered georgette tunic

          There are few damages and nt stiched properly. damages are clearly shown.
          so i want to exchange dis product and get another one
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            Y
            Yoshi1
            from Bengaluru, Karnataka
            Apr 11, 2015
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            Address: Bangalore, Karnataka

            I have ordered an outfit from this website and their customer care services are so bad. When asked to return through their customer care number they say you have to send a mail but the mail doesn't go through and after repeated tries they say they can't take back the product cause I have crossed the 7 day return policy.
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              M
              Mehnaz Khaled
              from Bengaluru, Karnataka
              Mar 25, 2015
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              Address: Bangalore, Karnataka

              Hi all, I also ordered a dress from peachmode but unlike u guys i ihad a very gd experience wide them I got a confirmation frm them on Saturday nreceived on tuesday.to ma luck dress was very beautiful n sme as shown in d pic.on thing I agree with u all is ccustomer care is not prompt but overall a gud experience
              +1 photos
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                P
                Pratibha Pagaria
                Mar 18, 2015
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                Address: Pune, Maharashtra

                Hi, I have purchased a anarkali from your online site. It was dirty and therefore it was returned. Money hasn't been refunded yet. Have dropped several mails but in replies have just got false committment of getting in done in next 24- 48 hours. Its been 15 days now and haven't received any response. It is customer who is asked to follow up and chase them instead of they improving their mistakes.
                Mar 18, 2015
                Updated by Pratibha Pagaria
                Order Number[protected]
                Refund of Rs. 1495/-
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                  Pratibha Pagaria
                  Mar 3, 2015
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                  Address: Pune, Maharashtra

                  I have ordered a baby pink anarkali (Order No- #10003) from peachmode( Rs 1450/-) but the quality is rrealy bad as compared to what they are showing on their site. It seems to be a used one and not a new one. It is completely dirty.They are writing on their site that they have 7 days exchange policy according to that they will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called them for exchange they are not responding to call. Phone is out of service.
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                    J
                    jaslakh
                    from Amritsar, Punjab
                    Mar 2, 2015
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                    Return of product

                    Address: Amritsar, Punjab

                    I have ordered an Baby Pink anarkali (Order No-YRCH1621 ) from peachmode( Rs 1045/-) but the quality was really bad as compared to what you are showing on your site and colour is also different. You are writing on your site that you have 7 days exchange policy according to that you will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called you for exchange you are not responding...
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                    S
                    Sonia Gaikwad
                    from Vasai-Virar, Maharashtra
                    Dec 31, 2014
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                    Address: Mumbai City, Maharashtra

                    Peach mode is the worst every online purchase site...I had purchase a salwar suit for (Rs.1600) but wen i received it was very much damaged that they could see while packing and despatching the material..i asked for replacement they gave it but wen the order was received at my end the delivery person asked me the same amount(Rs.1600) again when called at there website number, the concrened person asked me to pay the amount which they would refund me later(no date given) i dont know that they understand the meaning of REPLACEMENT...i just don't want the product i want my refund... guys reading this donot ever buy from peachmode ...it really suck...
                    Hello Sonali,

                    Request you to provide us your Order No. So that we can contact you & if possible please provide us your contact no also & please let us know on which mail id you have mailed us for return because as we have check we haven't got any mail from your end till now on [protected]@peachmode.com & on [protected]@peachmode.com also. Request you to provide us the proper information so that we can contact you soon & can resolve the issue.

                    Thanks
                    Peachmode Team.
                    I have ordered an anarkali(cream beige floral) from your site, it is torn and was damaged .I have ordered an ready-made but i got an dress material. I want to return it and get my money back.order no:[protected], email:[protected]@gmail.com, price:995.contact no:[protected].

                    Very Very Bad service - Comment #2166132 - Image #0
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                      D
                      debarati chakraborty
                      from Bengaluru, Karnataka
                      Nov 18, 2014
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                      Address: Mumbai City, Maharashtra

                      First of all nobody bothers to pick up the call at #[protected] any point of time. Please find the attachment of your pics of Anarkali you sent to me. Item is Gorgeous Red - White Anarkali. And I received a Red- Cream colour dress. ARE YOU SERIOUS ??!!! Also the quality of the product is made of very cheap materials. On the top, the stitches are pathetic. Its very cleaver of you to display all celebrity costumes online to lure us. Overall, you guys are 100% FAKE !!! I've shipped back the package through FedEx. there is wrong update of my phone number in that FedEx packing slip. The packing slip which has been email to me was with tracking #[protected]. On 8th November 2014, I dropped that package in FedEx store.Today, when I went there to enquire about the status then they informed that there is another RMA has been created is #[protected] and its already been shipped to you on 10/11/2014. Please stop make me full around.Again, you guys proved that how big scam you guys are. I have all the evidence against you to bring you down to Consumer Court. Above all, before I shipped the package, I took 9 pics of the cloth. ** "[protected]@peachmode.com" & "[protected]@peachmode.com" sucks to the core as nobody even bother to reply. You better be watch out !! Unable to upload photos as it says "The photo is too large. The max size is 2 MB"
                      First of all nobody bothers to pick up the call at #[protected] any point of time. Please find the attachment of your pics of Anarkali you sent to me. Item is Gorgeous Red - White Anarkali. And I received a Red- Cream colour dress. ARE YOU SERIOUS ??!!! Also the quality of the product is made of very cheap materials. On the top, the stitches are pathetic. Its very cleaver of you to display all celebrity costumes online to lure us. Overall, you guys are 100% FAKE !!! I've shipped back the package through FedEx. there is wrong update of my phone number in that FedEx packing slip. The packing slip which has been email to me was with tracking #[protected]. On 8th November 2014, I dropped that package in FedEx store.Today, when I went there to enquire about the status then they informed that there is another RMA has been created is #[protected] and its already been shipped to you on 10/11/2014. Please stop make me full around.Again, you guys proved that how big scam you guys are. I have all the evidence against you to bring you down to Consumer Court. Above all, before I shipped the package, I took 9 pics of the cloth.

                      ** "[protected]@peachmode.com" & "[protected]@peachmode.com" sucks to the core as nobody even bother to reply. You better be watch out !!

                      Unable to upload photos as it says "The photo is too large. The max size is 2 MB"
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                        B
                        Bharti_Sahu
                        from Bengaluru, Karnataka
                        Nov 4, 2014
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have ordered an multicolored anarkali (Order No- #[protected] from peachmode( Rs 1600/-) but the quality was relay bad as compaired to what they are showing on their site. They are writing on their site that they have 7 days exchange policy according to that they will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called them for exchange they are not responding to call. all the times phone is either ringing or out of service. even i have mailed them twice to take this anarkali back but no response from their side. they have very bad service. its almost 15 days but no one is giving reply so be careful.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I had ordered two Dressed from this online store (http://peachmode.com/). I received my items on 7th of Oct. I wanted to return back one of the product (Rs.1, 145)so as suggested by their online site Return policy, i dropped an email n 12th Oct. After that i have tried calling them & have dropped emails multiple time. But have not heard anything back from them yet. Its been almost a month now.
                        I had ordered two Dressed from this online store (http://peachmode.com/). I received my items on 7th of Oct. I wanted to return back one of the product (Rs.1, 145)so as suggested by their online site Return policy, i dropped an email n 12th Oct. After that i have tried calling them & have dropped emails multiple time. But have not heard anything back from them yet. Its been almost a month now.
                        Hello Sir,

                        Request you to provide us your Order No. So that we can contact you & if possible please provide us your contact no also.
                        Hello Bharthi Sahi,

                        As our customer support team have spoken with you & they have got the feedback that you have already use our product & you don't want to return the same.

                        Thanks
                        Peachmode Team.
                        I have a similar complaint against peachmode..This is my worst experience ever with an online purchase..The customer service is pathetic both telephonic support as well as mail support..There is no acknowledgement for any mail sent and the phones are constantly busy..There are various sites operating in India which offers excellent support both telephonically and organised mail support..The reutrn policy is so user unfriendly..This is just another lesson learnt for me of not to deal with such unknown sites..
                        will never buy from peach mode and suggest all my friends same
                        I have ordered one anarkali dress my order no is[protected] i want return that becose i have received not ready dress cost of that dress 950 Rs delivered date 31.07.205

                        Regards,
                        Shruthi.S
                        I have ordered one anarkali dress my order no is[protected] i want return that becose i have received not ready dress cost of that dress 950 Rs delivered date 31.07.205

                        Regards,
                        Shruthi.S
                        I have a similar complaint against peachmode..i want to return the product order #[protected]. i sent out an email.no reply still..please help me to return this
                        I oreded dress worth Rs.1695 order#[protected] and the quality was extremely bad I returned within a week but they are not ready to give my money back . It's almost a month now . Pathetic website and customer service.
                        Never buy a dress from Peachmode . They provide low quality dress which is not worth Rs.300 and sell it for Rs .2000.

                        If they not gonna return back my money I am going to file a legal complaint.
                        Sorry to hear about it. I too am facing the same issue.
                        I recently ordered a dress which was damaged but they are not ready to give my money back.They didn't go through the email sent by me and reply hastily without looking at the real matter. I learnt my lesson...Never play with amateurs in the market. That's why we trust other websites like mantra, flipkart etc who without any haste give your money back. NEVER EVER BUY FROM PEACHMODE. Mine is the first and last purchase. Very poor customer care policy.
                        I have ordered Blue - grey georgette fabric kurti having abstract design digital prints, (Order No[protected] from peachmode( Rs 1299/-) but the quality was really bad as compared to what you are showing on your site and colour is also different. You are writing on your site that you have 7 days exchange policy according to that you will make arrangement of pickup and credit same amount on customer (COD)so they can purchase another piece.
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                          A
                          antarakar
                          from Hyderabad, Telangana
                          Aug 20, 2014
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          I ordered a salwar suit from peachmode on 13th aug 2014 worth Rs 1945.00. Order id #[protected]. I have paid the amount in advance and the product didn't reach me on time till today. It is disheartening that I ordered it for a party and I couldn't wear it also. The company didn't call or inform us also why is the delay. I have to call number of times to know the status, yet there is no action being taken by them. I request you to kindly do the background verification of the online seller and there terms and conditions with the courier services. Please help me in this regard ASAP. Online seller: http://peachmode.com/ Regards, Antara Kar. email id: antarakar.[protected]@gmail.com
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          did you receive the item that you received yet?
                          ya pls let us knw whether u recd the item
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