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Peachmode Complaints & Reviews

2.9
Last updated Feb 20, 2024
Complaints 393
Resolved
222
Unresolved
171
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Peachmode reviews & complaints page 20

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S
sanskruti
from Pune, Maharashtra
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Worst ever customer support

Address:Mumbai City, Maharashtra

I have a similar complaint against peachmode..This is my worst experience ever with an online purchase..The customer service is pathetic both telephonic support as well as mail support..There is no acknowledgement for any mail sent and the phones are constantly busy..There are various sites operating in India which offers excellent support both telephonically and organised mail support..The reutrn policy is so user unfriendly..This is just...
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P
poojas123
from Chiplun, Maharashtra
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Refund and bad service

Address:Mumbai City, Maharashtra

Regarding order #[protected] I have returned the mentioned order number i.e. red anarkali dress and received credit store of rupees 795/- which can be further utilized as a part of future purchasing from peachmode. Though I had ordered new anarkali of rupees 1295/- but I did not receive that product or my previous refund. Nobody picking up the call on customer care number, I would not suggest anybody to purchase any product from peachmode. Please...
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N
nisha saini
from Delhi, Delhi
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for returnded the products & bad customer care service

Address:New Delhi, Delhi

I have ordered an outfit from this website and their customer care services are so bad. When asked to return through their customer care number they say you have to send a mail but the mail doesn't go through and after repeated tries they say they can't take back the product cause I have crossed the 2 day return policy. please take the products -order no[protected], ref no[protected] Nisha Saini...
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N
nisha saini
from Delhi, Delhi
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bed customer care service for return the products

Address:New Delhi, Delhi

I have ordered an outfit from this website and their customer care services are so bad. When asked to return through their customer care number they say you have to send a mail but the mail doesn't go through and after repeated tries they say they can't take back the product cause I have crossed the 2 days for return polices please take back the product -order no[protected], ref no[protected] Nisha Saini...
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Y
Yoshi1
from Bengaluru, Karnataka
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Worst customer care

Address:Bangalore, Karnataka

I have ordered an outfit from this website and their customer care services are so bad. When asked to return through their customer care number they say you have to send a mail but the mail doesn't go through and after repeated tries they say they can't take back the product cause I have crossed the 7 day return policy....
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M
Mehnaz Khaled
from Bengaluru, Karnataka
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wonderful experience

Address:Bangalore, Karnataka

Hi all, I also ordered a dress from peachmode but unlike u guys i ihad a very gd experience wide them I got a confirmation frm them on Saturday nreceived on tuesday.to ma luck dress was very beautiful n sme as shown in d pic.on thing I agree with u all is ccustomer care is not prompt but overall a gud experience...
+1 photos
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Address:Pune, Maharashtra

Hi, I have purchased a anarkali from your online site. It was dirty and therefore it was returned. Money hasn't been refunded yet. Have dropped several mails but in replies have just got false committment of getting in done in next 24- 48 hours. Its been 15 days now and haven't received any response. It is customer who is asked to follow up and chase them instead of they improving their mistakes....
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Pratibha Pagaria
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Dirty/second-hand products

Address:Pune, Maharashtra

I have ordered a baby pink anarkali (Order No- #10003) from peachmode( Rs 1450/-) but the quality is rrealy bad as compared to what they are showing on their site. It seems to be a used one and not a new one. It is completely dirty.They are writing on their site that they have 7 days exchange policy according to that they will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when...
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J
jaslakh
from Amritsar, Punjab
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Return of product

Address:Amritsar, Punjab

I have ordered an Baby Pink anarkali (Order No-YRCH1621 ) from peachmode( Rs 1045/-) but the quality was really bad as compared to what you are showing on your site and colour is also different. You are writing on your site that you have 7 days exchange policy according to that you will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called you for exchange you are not responding...
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Sonia Gaikwad
from Vasai-Virar, Maharashtra
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Very Very Bad service

Address:Mumbai City, Maharashtra

Peach mode is the worst every online purchase site...I had purchase a salwar suit for (Rs.1600) but wen i received it was very much damaged that they could see while packing and despatching the material..i asked for replacement they gave it but wen the order was received at my end the delivery person asked me the same amount(Rs.1600) again when called at there website number, the concrened person asked me to pay the amount which they would...
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D
debarati chakraborty
from Bengaluru, Karnataka
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PEACHMODE SUCKS !!

Address:Mumbai City, Maharashtra

First of all nobody bothers to pick up the call at #[protected] any point of time. Please find the attachment of your pics of Anarkali you sent to me. Item is Gorgeous Red - White Anarkali. And I received a Red- Cream colour dress. ARE YOU SERIOUS ??!!! Also the quality of the product is made of very cheap materials. On the top, the stitches are pathetic. Its very cleaver of you to display all celebrity costumes online to lure us. Overall,...
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B
Bharti_Sahu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments

Address:Bangalore, Karnataka

I have ordered an multicolored anarkali (Order No- #[protected] from peachmode( Rs 1600/-) but the quality was relay bad as compaired to what they are showing on their site. They are writing on their site that they have 7 days exchange policy according to that they will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when i called them for exchange they are not responding to call....
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A
antarakar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order didn't arrive on time

Address:Hyderabad, Andhra Pradesh

I ordered a salwar suit from peachmode on 13th aug 2014 worth Rs 1945.00. Order id #[protected]. I have paid the amount in advance and the product didn't reach me on time till today. It is disheartening that I ordered it for a party and I couldn't wear it also. The company didn't call or inform us also why is the delay. I have to call number of times to know the status, yet there is no action being taken by them. I request you to kindly do...
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