[Resolved] Peachmode — money deducted but order not placed

Priyadarshini Krishnamoorthy

from Palghat, Kerala

Address:	600086
Website:	Peachmode

Hi Peachmode,

I have tried to place an order amount of Rs.399 for a saree through Peachmode app. I tried to pay through PhonePe app, by which 399 has been deducted and the amount has been paid to Razorpay vpa but order has not been placed yet. How can I place the order or get my money back in account. Please find the attached screenshot for payment.

Regards
Priyadarshini K
[protected]

+3 photos

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Feb 11, 2019

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Peachmode Customer Care's response Hi,

Thank you for contacting Peachmode Order#[protected] we had received the payment for the same.

We would like to inform you that your order is confirm and it is under process.

You will be notified via an email with the tracking details once the order is shipped and we will take up to 10-11 working days to delivered it to you.

We will put our 100% effort to deliver the shipment at the earliest.

For any queries and information, kindly call us on[protected]AM – 6PM ) or even you can get in touch with our customer support team through online chat/email.

Thanks and Regards,
Shahnawaj,
Team Peachmode.