[Resolved]  Pedl — pedl service

Address:	411015
Website:	Zoomcar pedl services

My brother is facing alot of issues with the pedl cycles. He is in 9th and uses it to school every morning and afternoon. The other day he tried to unlock 3 cycles, wherein 2 cycles had their chain broken already and he was charged 3 bucks anyway. Also once he tried to unlock one cycle and it did unlock but charged him for it. This happened for 2 cycles consecutively. Sometimes he found cycle stations where all cycles had their chains removed and had to walk some good distance till the next station. Also, he has faced the issue where was unable to end trip even after the cycle was parked in the station. As per your say it ends in 10 minutes but that did not happen and charged him 27 rupees. Then next day he was again charged 15 rupees. Please help us with a dedicated customer care number for situations like this or atleast an email or chat. It is important because small kids are using your services and also relying on it.