People-Group / People Interactive India — assisted service

Address:

Hyderabad, Andhra Pradesh, 500016

I've spent rs 16245 on select shaadi services on shaadi.com in the year of 2018 after giving assurance. I'd been keeping on telling them from starting you are not giving proper service because they were not functioning according to my preferences. And i have given a complaint to customer care also but no action is taken. Then my relationship manager started giving missed calls and when i called his phone is busy then i send a message why you are giving missed calls and not lifting calls he text me i will call you. Please refund my money he told it is not possible and then he told my team lead will call you tomorrow. The team lead also same and started convincing i will change relationship manager for the remaining period and there is no profile as per your preferences, i've been complaining to shaadi.com to return my money. But instead they had called me and telling take again the select shaadi service and they were saying me or we will give 3 months viewing service on the select shaadi service. I was saying them return my money of rs 16245 but they were saying that i've used the services of select shaadi. I had told them so many times that i was not happy with this service but they are not returning my money. But again they were saying that i've used the services of select shaadi, so they will not return my money. I'd told them at the beginning of select shaadi service that i'm not satisfied. Please help me to return my money from shaadi.com. I also told them if you can't refund my money then provide me select shaadi service at free of cost but they denied. Shaadi.com is a greedy matrimonial website. They want money and money only. My membership no. Is sh86221758. They were saying that price of select shaadi service is rs 29520 and we're are providing you at the discount. But it's a fact that my rs 16245 had been wasted. My relationship manager did not send worked as per service commitment and to my preferences. Besides rs 162450, i also spent more money to take shaadi.com membership. But i don't want the refund of that amount. I just want the refund of rs 16245 of select shaadi service.