People-Group / People Interactive India — refusing to refund

1 Review
United States
 Raghav Chandra on May 14, 2019
I activated annual membership by mistake, and asked customer service to immediately deactivate the service as it's not required, and kindly refund the money back.

The person representatiing assured me he pushed the request forward and my account will be deactivated with 48hrs and i will get refund with 7days.

After 48hrs, i contact them again asking about the status, and they accuse me o[censored]sing there services. And they will not be able to refund the amount because of their company policy.

First of all i didn't wanted to use it, but i asked to wait for 48hrs. What i am supposed to do here.
Also, even if they want me to charge. Charge me for a month, and refund rest of the money.

This isn't customer service. I didn't expect this refusing to refund

Complaint Status

[May 14, 2019] People-Group / People Interactive India customer support has been notified about the posted complaint.
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    +91 22 4351 7007 (HQ)
    +91 22 2481 2277 (Customer Relations)
    2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
    People-Group / People Interactive India - refusing to refund