People-Group / People Interactive India — vip shaadi

 
5 Reviews
 shikhir.goel on Jan 3, 2018
This service appears to be completely fraudulent, request you to investigate.

1. Misrepresentation of services: i was told that as a vip member i would be connected with other vip members who were actually serious about marriage, thereby increasing likelihood of my getting a match. Actually however, the consultants filter from the same database of profiles regular members have access to at a fraction of the cost.
2. No proper follow up: the so-called ‘consultants’ are nothing more than secretaries who email your profile to 2-3 prospective matches per week. There is no proper follow up - my consultant has been able to arrange barely 4 conversations in the 3 months that i have used the service - i could have done far better on my own, again paying only a fraction of the price.
3. No transparency in what actions the consultants are taking to follow up with prospective matches - there is a place in the app where consultants are supposed to record what actions they have taken with respect to a given profile, but this section is never updated. I raised a complaint nearly 2 months ago regarding this, i escalated to one of the supervisors in customer support. However, no one has taken my complaint seriously and for past week the customer support team is not even taking my calls.

This company has grossly misrepresented their services. Furthermore, they have demonstrated a complete lack of professionalism. While i may not be able to recover the valuable time that i have lost relying on their services, i do expect a full refund of my money!!

Complaint Status


[Jan 03, 2018] People-Group / People Interactive India customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0Share0

Comments

1. matrimonialsindia.com/ your service is unfortunately discontinued due to 'Unprofessionalism' in which almost half a lakh of charges were reversed (the original merchant only charge 50 dollars local) for same thing.
2. latinamericancupid.com/ your service is unfortunately discontinued due to 3 times original merchant charge and unfortunately due to race issues, sorry, however, you are paid, due to all the various different scam scenarios for financial scams being Posted 'Visible' on every page, in which the original merchant fails however charges less plus 24/7 chat in text is provided (text is the prefer method of contact plus photos)
shaadi.com is like a family to me. certain members of family of genuine, non-profit, non-selfish, friendly non-negros. im sorry i cant leave my family shaadi.com for negros who have nothing better to do but to pretend to be non-negros. at the end of the day, if it wasn't for negros, then shaadi.com would never have any issues regarding criminal activity. blame the negros for it. plain & simple. its a racial issue. send the negros back to the days of slavehood from the white man. that's what they deserve. racism is the only solution to this problem. the negros will get it in their head to fight like a man with no weapons at all, 1 on 1 only.
only the Sikh can send the negros back to the days of slavehood
a certain country has majority Sikh members of parliament to put an end to domestic terrorism from negros
go home or get out
ceo desk
149.99/3 = 49 or 50 local.
Not 53
Next time payment will be made with
Security.
49. ਗੱਲ ਮੁੱਕੀ

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    Customer satisfaction rating
    23%
    Complaints
    222
    Pending
    17
    Resolved
    46
    phone
    +91 22 4351 7007 (HQ)
    +91 22 2481 2277 (Customer Relations)
    location
    2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
    People-Group / People Interactive India - vip shaadi