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Pepe Jeans India Complaints & Reviews

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Updated: Feb 16, 2024
Complaints 203
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Pepe Jeans India reviews & complaints page 2

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S
Shivaraju21
Jul 7, 2022
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Payment Charged but no order

Am Shivaraju- I have booked few garments from pepe Jean's india website they have charged me few thousands and there was order details shared then I have verified either my pepe log ins and no information about this orders it was empty. Where is money went. It was deducted towards pepejeans.

Tried contacting all the possibilities that are given by Pepe Jean's website but no one is responding....
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Aadi135
from Mumbai, Maharashtra
Jul 4, 2022
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Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was: I ordered three denims from pepe india online directly. Two were a perfect fit but one wasnt so i put in a return request. Called them and asked them to pick it up. My return request was placed On 21st june and was told that the pick up agent will call and come today its 4th July almost 2 weeks and the product is not picked up i tried calling on customer care no answer no call backs sent reminder mails no revert

It occurred on: 21/06/2022

I just want them to pick up the product and return my amount

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Adnan Memon

Order Number: PJI[protected]n
:
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    Sarkardebo
    Jun 23, 2022
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    Defective piece.colour coming out.torned after first use
    +1 photos
    Pepe Jeans India customer support has been notified about the posted complaint.
    Jun 23, 2022
    Updated by Sarkardebo
    Bought a black jeans from coochbehar outlet.black colour coming out and torned afte 2nd use
    Jun 23, 2022
    Updated by Sarkardebo
    Worst experience with pepe jeans.colours coming out.worst fabric.torned after first usr
    Jun 23, 2022
    Updated by Sarkardebo
    Very bad customer service.no reply no solving prblms attitude.very worst experience.jeans torned after 1st use

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      S
      Sujit83
      Jun 16, 2022
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      I have ordered a shirt (PJI[protected] but received another shirt. Colour and style both are changed.I
      Want to change this shirt.please take necessary action
      Pepe Jeans India customer support has been notified about the posted complaint.
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        T
        trivenu kumar
        Jun 7, 2022
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        Address: Asansol near chitra theatre west bengal india 713325

        I bought jeans from asansol pepe jeans show room two months back colour of jeans fading while wash cost 4000 I am totally cheated
        Pepe Jeans India customer support has been notified about the posted complaint.
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          Vaibhav Trivedi95
          Jun 4, 2022
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          Address: Mumbai

          I Purchased two Jeans Online from .pepejeans.in one of them I

          return. After return Delivered to them . I have

          contact som many times on Mail.But there

          is no Response from Pepe jeans Even there

          costumer care number "[protected]" is

          not Working . this kind of your Behaviour is

          Disappointing me..

          Return Number- D[protected]#1
          Pepe Jeans India customer support has been notified about the posted complaint.
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            A
            Abhi51426
            from Mumbai, Maharashtra
            Apr 18, 2022
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            I have purchased a jeans from Inorbit mall, Vashi, Navi Mumbai and within 5 moth it get ripped off at the back pocket joint. Kindly exchange my product. My contact no is [protected]
            Pepe Jeans India customer support has been notified about the posted complaint.
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              Sanjay010578
              Apr 14, 2022
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              Hi, This is Sanjay Sontakke, I have ordered a shirt having order no PJI[protected] of Rs 899.00/- but due to its quality issue I return that order on 01.04.22. I got the order received mail on 05.04.22 and assured me that I will get E-gift voucher within 5-6 days.

              On 08/10/12 April regularly I am intimating, informing and acknowledging pepe jeans on their email id [protected]@pepejeans.in but I am not getting any reply from pepejeans. I have logged Police complaint and deciding to file a case against pepejeans. This is totally unprofessional and cheating done by pepejeans.

              Regards,
              Sanjay Sontakke
              +2 photos
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                priyanka katara
                Mar 15, 2022
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                Address: Deep mall, Ratlam road,Banswara, rajasthan

                Hello!
                On 14 th March 2022, I purchased a t-shirt from pepe jeans but the merchant did provide us with bill...
                Consumer no. [protected]
                Name - Dr.Narendra Maida
                Pepe Jeans India customer support has been notified about the posted complaint.
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                  K
                  Khirod1234
                  Jan 19, 2022
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                  Dear sir i hd brought a jeans from a pepe store at in front of giridurga temple Kharvel Nagar, Unit 4, Shop no- 25-A, BHUBANESWAR
                  on month of October 2021
                  But today my pant simply damaged from buckle point when i strech up my pant.
                  I am uploading two photos here.
                  There is written a G inside the pant.
                  Kindle consider my issue.
                  +2 photos
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                    Kanav Katoch
                    Jan 1, 2022
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                    Address: --, Tanda road
                    Website: Pepejeans.in

                    I've bought some jeans from pepe jeans and when I gave that Jean to dry clean there are some spots showing in the jeans and I've tried every method to remove them off but it's not getting any better.
                    Pepe Jeans India customer support has been notified about the posted complaint.
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                      spakhre
                      from Noida, Uttar Pradesh
                      Nov 24, 2021
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                      I Purchased Pepe Jeans on 5th sep 21 from Pantaloons Jhansi showroom. It got torn in a single wear even this is not washed once and i wore it for the first time last week
                      +1 photos
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                        nrgund
                        from Kolkata, West Bengal
                        Nov 21, 2021
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                        Address: Kolkata

                        I had purchased a denim of PEPE Jeans from Shoppers Stop Kolkata. However, after a single was, the badge at the back side lost its colour which ultimately got spread in the denim as it is in no condition to wear & use.

                        This is an expensive one bought for INR 3, 500/- which is hard earned money.

                        Kindly help in this.

                        Thanks in Advance !

                        Naveen Raj
                        #[protected]
                        +1 photos
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                          Palak Lohia
                          Oct 30, 2021
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                          Address: Durgapur, Junction Mall, West Bengal

                          I walked into a pepe jeans store today and what that store was selling was fake jackets, without the logo and I can very well say that it was fake. I confronted the salesman about the logo (which was easily identifiable as a fake one), he got scared and couldn't explain the matter.

                          I would request you to please check the store impromptu, as they might be selling other fake stuff as well.
                          Pepe Jeans India customer support has been notified about the posted complaint.
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                            SATYENDU DAS
                            Oct 27, 2021
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                            Address: Vill +Po-Diara, Diara station rd

                            I bought a Pepe jeans one week earlier.
                            I want to return it.. but return status are not ready by courier service till today..
                            Pepe Jeans India customer support has been notified about the posted complaint.
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                              Hemant Kumar Chaurasia
                              from Gopalganj, Bihar
                              Oct 14, 2021
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                              Address: Jadopur Shukul, Gopalganj,Bihar,841428

                              Frame of sunglass is stretch by its own that's why there is cracked in the frame.I want to change the frame.
                              Pepe Jeans India customer support has been notified about the posted complaint.
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                                Shubham Kesarwani Rishu
                                Oct 9, 2021
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                                Address: 128B Krishna nagar Kydganj, Allahabad

                                I had purchased a pepe jeans color tshirt worth INR 1800 and in first wash itself it got dull. What a poor quality tshirt pepe jeans are making.
                                Pepe Jeans India customer support has been notified about the posted complaint.
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                                  sushant dhole
                                  Oct 2, 2021
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                                  Address: navi mumbai

                                  I am writing this mail to bring to your notice my grievance with regards to the purchse Pepe jeans which was on[06/09/2020], I have discovered that the product is within 3 monts color fades.
                                  I have repeatedly tried to get in touch with the customer service number for your company who insist that there is nothing they can do as the blame ought to reside in the other departments.
                                  His inform me the replecemnt withing 6 month policy, But If world going through pandemic covid19, your whole malls and shops close after sale
                                  Before one month when open your shops and mall, that first days going and submitted jeans in Vashi inorbit mall shop, no any call from shop side, I followup call twise time,
                                  Now today after one month I followup on call and his sais not replace, He denied,
                                  The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality and for the reasons stated above they are not. As you are in breach of contract,
                                  As per goverment guidelines If warranty perior finish withing lockdown, company extend warranty after open shop continue
                                  I am entitled to a refund or have the item repaired or have the item replaced, and I would request that you confirm by that you will do this.
                                  I also require you to confirm whether you will arrange for the product to be collected or that you wish me to return this and that you will reimburse me for the cost of returning the product.
                                  I look forward to hearing from you.
                                  Pepe Jeans India customer support has been notified about the posted complaint.
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                                    Anmol Aasht
                                    Sep 18, 2021
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                                    Purchase ive made without getting a bill.

                                    Address: Trillium mall amritsar 143501

                                    I've brought a jean yesterday from pepe jeans store trillium mall amritsar (143501) but the didn’t gave an invoice. The time of my purchase was around 7pm 17/sept/2021, i’ve made purchase of inr 2399/- . I called at store today and asked for the bill, they send an invoice via whatsapp which was of around 8000 inr as the said they’ve clubbed my bill with someone’s shopping. Please provide me an invoice of my purchase with accurate...
                                    +1 photos
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                                    hussain786ma
                                    from Lucknow, Uttar Pradesh
                                    Sep 8, 2021
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                                    Dear Concern,

                                    I had purchased a Pepe Jeans Sunglasses ( PEJESGLS[protected] Pepe Jeans Unisex Square Sunglasses PJ7308 ) on 14th Feb 2021 invoice attached. After few uses frame got broken. It is further pertinent to mention that no accidental fall took place.

                                    I request you to arrange for replacement or repair. I reside in the Lucknow City of India

                                    Speedy response would be highly appreciated.

                                    Regards,

                                    Gulnaz Malik
                                    +1 photos
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