Pepe Jeans India Complaints & Reviews

I bought a Pepe jeans one week earlier.
I want to return it.. but return status are not ready by courier service till today..

Frame of sunglass is stretch by its own that's why there is cracked in the frame.I want to change the frame.

I had purchased a pepe jeans color tshirt worth INR 1800 and in first wash itself it got dull. What a poor quality tshirt pepe jeans are making.

I am writing this mail to bring to your notice my grievance with regards to the purchse Pepe jeans which was on[06/09/2020], I have discovered that the product is within 3 monts color fades.
I have repeatedly tried to get in touch with the customer service number for your company who insist that there is nothing they can do as the blame ought to reside in the other departments.
His inform me the replecemnt withing 6 month policy, But If world going through pandemic covid19, your whole malls and shops close after sale
Before one month when open your shops and mall, that first days going and submitted jeans in Vashi inorbit mall shop, no any call from shop side, I followup call twise time,
Now today after one month I followup on call and his sais not replace, He denied,
The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality and for the reasons stated above they are not. As you are in breach of contract,
As per goverment guidelines If warranty perior finish withing lockdown, company extend warranty after open shop continue
I am entitled to a refund or have the item repaired or have the item replaced, and I would request that you confirm by that you will do this.
I also require you to confirm whether you will arrange for the product to be collected or that you wish me to return this and that you will reimburse me for the cost of returning the product.
I look forward to hearing from you.

Dear Concern,

I had purchased a Pepe Jeans Sunglasses ( PEJESGLS[protected] Pepe Jeans Unisex Square Sunglasses PJ7308 ) on 14th Feb 2021 invoice attached. After few uses frame got broken. It is further pertinent to mention that no accidental fall took place.

I request you to arrange for replacement or repair. I reside in the Lucknow City of India

Speedy response would be highly appreciated.

Regards,

Gulnaz Malik

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was: I have purchased 3 clothes (50% sale) from Pepe Jeans (Mangalam Clothing), Trilium Mall, Nagpur on 20th Aug 21 of Rs.3149 (Bill has been attached for reference)
The size was little short so I went to Pepe Jeans (Fashion Forecast), GVK One Mall, Hyderabad to exchange the clothes but unfortunately they didn't had the same articles so they have asked me to get new articles from the sale material, then I have picked up 3 different articles from the sale.
The total amount of 1st Bill is Rs.6297 but it was on 50% sale so I paid them 3149 &
The total amount of 2nd Bill is Rs.7197
The difference was Rs.900
So technically I had to pay them Rs.450 because 50% sale was there but unfortunately they have charged me the same Rs.900
I asked the same to the store manager but he was like you are exchanging the articles so we won't give you any discount.

It occurred on: 29/08/2021

I just want my extra amount which I have paid to the store.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Aditya Agrawal

Sir
Lal and sons showroom sundernagar himachal pradesh mandi se jeans Lee thi one month baad h jeans fatne lag gai.maine wo jeans wapis bhi kr di hai. Par jeans replace krne k liye mana kr rhe hai. jeans fat gai to hm kya kr e .complaint kr do compny m aisa lal and sons showroom wale bol rhe hai...plz hel us

I shopped a jeans from pepe store at fun republic mall, lucknow and even after telling the shop owner, he gave me a smaller size. The store is very far away from my home.

I had purchased a pair of blue trousers maybe in the month of august/ september 2020 from your exclusive connaught place, new delhi store.
I have barely wore that trousers in 5 months and now they have torn off from front just below the opening zipper. That pant is definitely not in condition to be repaired and its only maximum 10 times since i have wear the trousers
I had handed over the trousers to the same store from where it was purchased. They took around 15 days to get it returned with any response that they will send it to their head office for some purposes and they will ket me know with the fate of same
More than 15 days passed, receiving no reply from store ; i approached the store on 12th jan where i was informed that the plea has been rejected by company and i should contact to the company on my own.
Shocking!!! And they didn’t even have the etiquette to atleast provide me email address of the company

Staff at Metro central Mall misbehaving with
Ladies and singing pathetic songs infront
Of them, this staff belongs to pepe jeans
Horrible experience
Very sorry to say

Within a month of buying pepe jeans its color fades away from the rental the shope keeper not replacing it...
A BIG QUESTION ON THE QUALITY OF PEPE JEANS RAISING HERE...
BECAUSE WITHIN A MONTH ITS COLOR FADES AWAY...ITS COST ME ₹3799 .
I request the higher authorities to please have a look on this matter ...
I Also doubted the shopkeeper is selling cheap quality jeans in name of pepe jeans...SO PLEASE CHECK IT...

Within a month of buying pepe jeans its color fades away from the rental the shope keeper not replacing it...
A BIG QUESTION ON THE QUALITY OF PEPE JEANS RAISING HERE...
BECAUSE WITHIN A MONTH ITS COLOR FADES AWAY...ITS COST ME ₹3799 .
I request the higher authorities to please have a look on this matter ...
I Also doubted the shopkeeper is selling cheap quality jeans in name of pepe jeans...SO PLEASE CHECK IT...

While all brands are allowing exchange of purchased products, I don't understand why the pepejeans store at Infinity mall, Malad, Mumbai is not exchanging a shirt that I just bought one day ago?

Receipt no.: p027008i20004401
Store id: p027
Item_name :nppp pepe jeans 32 black
Ean_code:[protected]

Dear sir
I would like to inform you that since last 2 months ago I will purchase a shirt from pepe jeans in gold dighi mall, 2nd floor silchar, it's getting discoloured and I visit your store in silchar gold dighi mall since 26/12/2020 and she refuse to replace the shirt but it around rs. 1800. Also I m unable share a photo or bill. Cos shirt is in your store.
So it's my humble request to you kindly replace the shirt as soon as early

Billing details for verification
Dr. D j sharma
[protected]

Or other please call Dr.s assistant
[protected]
Suman sarkar

Style: PM205782S643
STYLE: PM205729J671
STYLE: PM205699J673

Recently i bought a t-shirt from pepe jeans kamla nagar delhi 110007. While checking the t-shirt it was all okay but in the process of billing while removing security tag t shirt got damaged which i didn't check at that time. Later i get to know about it. I go to the same store but they refused to replace or refund.
Pepe jeans india is breaking customer's trust.

I am highly disgruntled with Pepe Jeans India as I never thought I would have such an awful experience with this high end brand. The Leather/PU Signage on the back of the jeans exudes black ink horribly. Apparently it's a Fabric Quality Issue which Pepe India disdained at the branding level, perhaps relying too much on the Brand value.
I noticed several others raised the same complaint against Pepe and wondering why the so called Heads "Pepe Jeans India" haven't recalled for such defective product and ensured a replacement to their loyal customers?
Anyway, Probably We, as Customers, need to look for some genuine and reputed Brands who would care for their customers and moreover value our Money.

I had purchased a pepe jeans pu jacket spending nearly ₹5.5k from koovs.com last year in january. Used it not more than 10 times in previous year. Saw a minor mark of scratched pu when put back to wardrobe. Today when i get this jacket out it was shocking that the pu is removing like old paper from the jacket as it was an expired product. What to do now?

I bought a jacket from pepe showroom at maximus mall, kotwali bazar, dharamshala (Hp) on 12-01-19. I wore this jacket 8-9 times till now and kept it with utmost care. Didn't wash or dry clean even once. But today i saw that it's skin is peeling off in small patches. I can't believe that a company of repute like pepe sell such rubbish by duping it's customers. You charge hefty price for your products, and in return give such a garbage and mental agony... Disgusting... It's very disgusting... I hope you will look into it and resolve the issue at the earliest.
Dr. Manav guleria
[protected]