Pepe Jeans India Complaints & Reviews

I purchased a stretchable jeans from pepe jeans located in city centre 2 kolkata and thd sales representative assured me that the jeans is of high quality and it is worth rs 2799.
I am very much disappointed when the jeans lost its elasticity at the very first time since i had worn it. Its totally a waste of money. Its been only less than a week and the jeans is no longer stretchable. Its totally loose. I want a refund for this purchase.

Hello,

We had bought three jean pants and two tops from pep jeans' shop in phoenix mall, bengaluru on 19th october. I started wearing the pants the very next monday in my office. It was all good in first week, in the second week on 29th october, while i was about to sit on my chair i heard a noise behind me. When i checked i noticed that my pant had got torn. It was a very embarrassing situation and i am thankful that i was wearing a kurta that day instead of top.
I have bought so many apparels from pepe jeans and this is the first time it has happened to me. Now i am not sure that wether the rest two are also ok or not. I would request you to kindly replace the torn pant and also confirm if it may happen with the rest two pants as well. I look forward to your reply.

Priya agrawal
+91-[protected]

I bought a jeans and t-shirt from your outlet in shimla mall road in august
I am a frequent user of pepe jeans but the t-shirt and jeans which i bought from your shimla's outlet are fake. The clothes quality are really worst. I am raising this complaint late cuz i am out of india at that moment. I[censored]r not solve my issue i will complaint against u and ur pepe jeans outlet in shimla...
Warms regrds
Sanjeev sharma
Mobile number [protected]
E-mail address-sanjeev. [protected]@gmail.com

Hi i bought a jeans n a shirt from kamla nagar delhi on 4th sept n was travelling since then. Just came back n got my new jeans washed with all the utmost care as mentioned in instruction.in 1 wash the colour of jeans has faded out. It’s not in the wearable condition now. Kindly let me know how to go about it. It’s an expensive branded jeans n we don’t expect such quality. Kindly revert wid positive solution at d earliest. Rohit virmani [protected] / [protected]

I had such a bad experience today when i went to the outlet of pepe jeans at goldighi mall of silchar for shopping.. While checking out their collections of jeans my t shirt got torn by a table covered with iron sheet which they have put on the right side of their entry door, after complaining about the table the sales girl said that "apko koi sense nahi hai kya table ke samne aake kapra dekh rahe hai, aur table company ne diya hai to company ko ja k boliye"..
So how do they treat their customers so rudely and use such insulting words.?

I brought one leather jacket (Black color) from your outlet in wave mall jammu in 2016 but now my jacket's leather is peeling off from front and both arms.. I'm really disappointed as i wear it only 2-3 times and now i see itz damage👿

As i have also one mote leather jacket from other company and i bought it 4 year back but still it's look like brand new.

I have bought a pepe jeans quadro pant at chandanagar in the showroom. I am months time the pant tore under the zip i have all the bill etc. When i went to the showroom the label is changed from pepe jeans to brand blue.
The show room is closed what should i now do with the torn pant worth rs3500/-. I stay very long and the service at the branch stated is very very bad. They make false promises and cheat the customers.

Hi,

I brought 2 pape jeans (Blue color) from pape outlet in empress city mall nagpur 440018,

From first wash the color of jeans is going everytime and jeans color is fade now.

I bought jeans just 2 months before on 28 march, and i am not expecting this type of issue if i bought branded jeans by paying 2500 for each.

I am living in mumbai now and its difficult for me to go to nagpur and visit outlet and submit complaint, request you to do the needful

I was purchase this t-shirt 16/06/2018 with invoice no 000250 at this time its length was ok but now when i wash it & wear then it's length was full increase look like as shirt. This products was very bad i can't believe this i purchase this t-shirt with amount 899/ but it's look very bad at this time. I purchase pepe product first time and i totally disappointed. So you are requested please change /refund my money.

I bought a pepe jeans from Ahmedabad "Central "from the fresh collection but the color of the pepe tag got spread on the complete jeans. It spoiled the jeans completely.

Another T-shirt bought from central mall ahmedabad, the color faded in one wash.

Again One pepe t shirt bought from patna central, got defected and get a hole in 2nd wash only.

We visited your showroom today in r city mall, asking for assistance with demins and upon walking towards to the rack, there were long, rustic, sharp screws installed on them. They tore my expensive uspa shirt and gave 1 degree cut on my arm.
This episode happened all in front of the sales person. Upon bring this pain and agony i went thru couple of mins back, manager was called to share my pain agoby, he ignoringly decided not to response and said shun us out of the showroom.

He was unapologetic about the loss, of my expensive shirt, pain i went thru.

I had to get tetnus injection and now need to take leave for a day as i cannot pick up my arm.

Now i will loose my 2 days salary, my shirt and over the top i have to take medicine and pay doctor's fees.

I work hard to earn money to enjoy expensive brands like yours and this episode has left with a scar on my arm, and dislike of the brand like people jeans.

I know you and your team will just read this complaint and ignore it, however trust me i will take the store manager, sales person and the admin team to consumer court and media.

Amesh sharma
As. [protected]@gmail.com
[protected]@gmail.com
+91 [protected]

Dear team

I am in connecting here with baharat joshi who sits at kandivali growels 101 mall at central store.

Some 6 months before i bought pepe jeans and in the second wash i realised that its brand tag looses its colour and that spoiled my jeans and infact other clothes along with it.

I came to central on 23/2/18 and they issued me goods acknowledgement note no 473.

They never took this query further to your brand and said that they had verbal communication with brand and they refused to accept the jeans.

He also said that they tried calling me 8 to 10 times and i was never reachable which is truly a fake response. I never received any call and if i do miss any call, i always take efforts to call back. And thanks to true caller these days, that i am 100% sure i never recd any calls from central stores.

Need to know the followings-

1. Whether the product u sell is original. And if it is original then show me your proof of sending/coordinating with pepe brand.

2. Why i have not recd any calls for 2.6 months.

3. Why i should not get atleast dry cleaned jeans from central with brand tag removed. If primary responsibility is not of central store then pepe should work for customer satisfaction.

Kindly revert asap.

Kanan karwa

[protected]

[protected]

Dear sir/ madam

Hi, this is harsh bhatia from ludhiana (Punjab), india.

Would like to share with u that i bought a lt blue jeans of pepe jeans brand from myntra online portal (Order no is[protected]-8154801).

For my surprise, in the first wash color of leather logo badge bleeded & color of the same spread around logo badge & on waist area. Although i washed it as per care instructions but really not happy that leatger badge of such high brand jeans bleeded. Pls have a look on photos attached & advise how i can get replacement of the same.

Thanks & warm regards,
Harsh bhatia
+91 [protected]

I purchased jeans of pepe brand
After few washes the leather loop of belt releasing color which affected whole jean now there is dark yellow everywhere on the jeans

Quite embarrassing to wear it totally waste of money

I contacted the seller but he wasn't able to help me on this,

Really disappointed, looking for solution here

Attaching images too (Spots are looking light but in actual its too dark)

Thanks
Rahul k

I have bought a jacket on 20/8/17 from pepe jean chennai - adayar. (Since i am behind the shop for long time). The color
of the leather logo strip staining out and it has spreaded through out the pant.

It cost me rs 2500 each pant. This is very embarrassing. i bought three pant of which 2 pants has stained out . I have followed washing instructions indicated on the cloth. I have dry cleaned it once from an authorized shop. I request a replacement of the same...

Tag of my jeans is loosing colour and that why my panda is gating colour mix. I am regulagar customers of pape jeans i want service for this i don’t having bill and record of purchasing pls help for this my 3 jeans having same problem pls help me for this. Leather tag of my jeans’s getting vanish that why my new brand jeans gating colour shade store is not available on that location for complete

I have bought a jacket on 27/11/17 from patna central mall. The color of the jacket is staining out. There is red patch all over the jacket in about 2 months.
It cost me rs 4300. This is very embarrassing. I have followed washing instructions indicated on the cloth. I have dry cleaned it once from an authorized shop. I request a replacement of the same.

My mom bought a slim fit jeans from the store near by (Vizag central) and and they gave her parallel instead of slim fit. This is not happening at all
. They fooled her.. Absolutely not happening. I realy on pepe jeans and this really disappointed me.. Plz plz look into it. I request u.. Plz plz... This is the product description
Style : pimd2000031
Sryle desc : avyv
Col/wash: lt-used
Mrp : rs.3199
Month and year of mfg: aug 2017
Bar code #:[protected]

I purchese a pu leather jacket 10 days before after purchasing, i went on a trip. When i reached there open jacket for wearing then i found it is completly defictive. After coming my home town first i went its showroom where purchese it. After narrate this whole incedent. Then he not agree for exchanging. Plz quickly resolve my problem.

Regard
Harish kumar
[protected]

Hi there,
I purchased a jeans in the month of june which got stained after first wash because of the label. I got it replacedfromthe store but again it got stained. I went to the store again but this time they said they can'treplace it and they will revert back after escalating this matter in company. I never receiveda response from them. After repeatedfollow up they told me to register complain online.
I requestyou to kindly look into this matter and help me with this.

Thanks & regards,
Mandeep