Pepe Jeans India Complaints & Reviews

Dear
marketing executive
Two days back i.e 25/jan/2017 I brought pepe jeans (vapour 2) for 2399 with out offer from pepe jeans show room manipal udupi district karnataka 576104 and the seller cheated me by telling new arrival and given one year back manufacturd jeans ie sep 2015. I am really disappointing by pepe jeans please take action on this.

Thank You
Avinash Holla
student
KMC manipal
Manipal
Udupi

I bought this jacket last year in the month of march... I had purchase it from exclusive showroom of pepe jeans Sector 17 Chandigarh...They said this jacket will last for may years because of its brand but no guarantee or warranty given. Still because of brand name I bought this jacket and the leather of the jacket is torn off by it self... I want appropriate action should be taken and jacket should be exchanged.

Tapbir Singh
[protected]
[protected]@gmail.com

40% discount should have been made on the two pepe jeans I bought from pantaloons. As the concerned people who were taking care of the counter informed us about your this offer ... kindly look into the matter. Other details are as follows.
Pantaloons rave moti kanpur
Receipt no. 0003076
Tr. No. 8956
Membership no. [protected]

Thank you
Mansi arora

I bought a fresh stock of 6500 of one leather jacket around 18- 20 December and I selected with a blink of eye. They said this jacket will last for may years because of its brand but no guarantee or warranty given. Still because of brand name I bought this jacket and in the very next month it torn off from back and front and it was also little defective from beginning but I ignored it and thought this is at only one place so its fine but I found this tear and wear in back and front as well. I am very much disappointed by choosing this brand and not satisfy at all. I could have gone to MAX that offers jacket at 1800 but I chose pepe jeans london due to its durability but I have got very embarrassed and disappointment and dissatisfied. Kindly please give me a fresh piece or refund and its fabric is still continue to torn and worn out. I bought it from c21/ malhar mega mall indore.

Hi team ! Its been aeons since i was connected with your brand, was highly comforatble and was proud too, wearing your pepe jeans brand.Since i have an attachment with this company and this is because i am writing this complaint as i got so disappointed wearing the leather jacket of your brand this season.I bought the jacket last year and it was an second winter for that jacket but god knows how come the leather got rooted up.I have spend 5500 bucks for that jacket which is not a small amount.I reside in gurgaon and tried several times your customer care number but i could not reach you people.I need the solution anyhow from your end as soon as possible.i am providing you people the photgraphes of that defected jacket below check it out and provide the best alternate you people can provide from your end

Hi,

I have bought 2 leather jackets from exclusive showroom of Pepe Jeans in Karnal (Haryana). The upper layer of both of these jackets are being torn off like paper. There is some manufacturing defect in fabric and it is since day 1.
I want appropriate action to be taken and refund should be initiated to me.
For further details to take action, please contact me @ er.[protected]@gmail.com or [protected].

Regards
Anshul

I gave my shirt for alteration to put buttons of pepe jeans at G&B Fashions 41 U.A Bungalow Road, Jawahar Nagar, Delhi where one o[censored]r pepe jeans store is located on 22/10/2016 and they told me that as soon as your shirt is ready v will call u ourself they took my no also after one week I went the reply they gav v misplaced your no I showed them it was clearly mentioned in their diary they said ok now whenever it's done we will call u now it's been more than 2 months I haven't received any call is this the after sales service o[censored]r well known brand.Now that I know about ur importance u give to ur customers I will keep in mind if I hav to purchase anything from ur store or beet er it's been last n final tha time I m buying from ur brand.I want an immediate action to b taken against the store owners.

I bought a dark brown leather jacket last year from pepe jeans store in pheonix united mall, Lucknow.After a year the external layer of jacket tearing off from places . I am really dissatisfied from your product quality, its very disappointing .Kindly resolve my problem or refund my money as immediately as possible.
Contact me via- [protected]@gmail.com

I was visiting the store in new delhi connaught place, inner circle store for some winter wear collection. I tried several t-shirts and jackets and bought one. The staff working their informed me about the sale which is i would get 25 percent discount if i could buy two winter wear products. So did some seeing and tried another another suede t-shirt. The problem is, i was said and i quote" that now i'm not allowed to tryouts anymore so whatever you feel you take it or leave it thats your choice sir". This the first time i'm hearing this kind of bs from a staff of a brand that i have been following for years. Although i picked one jacket, it was around[protected], they just denied me for having any more trials. This is absurd and on top of that there is no store around connaught place other than that.

I had to leave without purchasing anything and i'm pretty sure i wont be going to that store in the near future.

This is jatinder. I buyed a prouduct of pepe jeans from panding brothers 10, f inner circle connaught place new delhi -110001 .After doing shopping of above 3000 I got voucher of 1000 and they promised me ki this voucher will work all over india . After someday I went to pepe jeans jammu and gave this voucher but they refused to take .even I spoke to customer care they told them to take voucher but they then also haven't gave me. Now I decided I will never buy any prouduct from pepe after this

I bought a blue jean from pepe store(ONE STOP) Model Town Jalandhar (Punjab) on 19th aug 2016 bill no. 542.
the manufacturing date of jean is november 2015 And the salesman every time told me that this is a fresh lot
After 1st wash the color of jean was faded
and i have returned the jean to showroom and they told me about company policy that it would take over 45 days for replacement...
what is this
the Owner did not showing me the complaint copy
and continues to ignore
again and again he used to making several excuses & did'nt reply back proprly
I Want replacement or the money of RS.2599 by 26th september 2016

I bought brand new pepe jeans, which cost me after wearing it.I bought it from dhanbad, after wear for once its Tore from middle, and now i can't wear it any more. Therefore I request u people to look after this case and that they can't supply this type of cheap and damage production could be stop .and refund me any way.Ravi Hansda, [protected], www.[protected]@gmail.com

On 12th aug'16 i visited pepe jeans outlet in gorakhpur market, jabalpur(M.P.) and purchased two t-shirts, one black in colour and the other one in dark blue.
I wore both the tshirts once and got it hand washed then. The blue t-shirt's colour faded totally and it is looking like an old shirt after a single wash only. The black one had some design with plastic beads over it which started wearing off .

I visited the store after that and the they denied to change it giving g some silly reasons.

Kindly look into my complaint and change the tshirt at earliest that's what i expect from a reputed brand like pepe jeans. One trusts a brand only for the quality and customer service.

Thanks...

On 13th aug'16 i visited pepe jeans in dt mega mall golf course road and took 3 shirts and 2 trousers out of three shirts one was dark blue a linen shirt,
I always wear new clothes after getting it easy washed i did the same this time as well, but shirt's colour faded 50% and it is looking like a 3 years old shirt even after a single wash only,


I visited the store they people denied to change it

Kindly look into my concern and change the shirt at earliest that's what i am expecting from a reputed brand like pepe jeans.


Thanks

This complaint is about a product that is t-shirt which I bought from one o[censored]r stores in visakhapatnam. It had been few days I bought 3 t-shirts from your store and from the second wash itself the colour is fading and the t-shirts lost their look. We buy products from you so that they lost long rather then buying in some cheaper stores. Reply me as soon as possible or else am gonna post a complaint in consumer court regrding your products

I bought a jeans trouser from Pepe Jeans store in DB City Mall, Bhopal. During the purchase the staff wanted to sell me the entire shop, it seemed. After sometime the trouser sustained a tear, which I presume was due to faulty product. But I did not blame the store and went to them to repair the jeans and NOT to replace. There conduct and behavior was very immature and irresponsible.

I bought a jeans which was in a fresh arrival. It was an expensive one, i never thought this might cost me after spending money so much on this jeans. Now i would just like to request you to give me a replacement for it or a refund because i am just too angry after seeing the result of such a high brand. I was very annoyed and dissapointed after experiencing this.

The staff at pepe store at korum mall secretively watch females changing through the duct above the trial room.

One of the staff was caught doing this while my wife was changing clothes.
When this was brought to the attention of the store in charge and other staff, they were in denial mode.

We are very upset about this sidy behaviour of the staff and we feel our trust is broken. This behaviour is not...

I visited the PEPE store, in salt lake, kolkata, city centre mall where i had gone along with my family for shopping where i was shocked to see a staff who attended me was a boy who was below 18 years, when i inquired from the adjoining stores found that the boy was an helper, whose name is rahul. i hope the company looks into the matter & checks the valid require documents before appointment of any staff.. companies like this should not encourage all this habits below is the address
Pepe Jeans
Clothing Store
Located in: City Centre Salt Lake
Address: A229, A, 3rd Cross Rd, F Block, EA Block, Sector-1, Kolkata, West Bengal 700064
Phone:[protected]

I had purchased one PEPE jeans from delhi store two months back ludo A9 waist 32 but after one wash it was found defected from back near pocket.
i had complaint it to the store in meerut but they denied and said you had to register the complaint from the store you had purchased the product.
Now Please guide what to do? As this purchase had made my thought against the quality of PEPE brand products.