Pepperfry — poor quality of the product

Nirmal Techz

from Coimbatore, Tamil Nadu

Address:

641016

I ordered an office chair and it was not a quality one. The plastic was defective. When I raised a return request they rejected saying that the product is same as described in the website.
The customer care executive is very rude. They will just say read our policy and don't mind your words.

They only accept returns if it is defective or damaged it seems . Then what to do if the quality is poor?

Was this information helpful?

No (0)

Yes (0)

Pepperfry customer support has been notified about the posted complaint.

Jan 23, 2019

Updated by Nirmal Techz They literally don't care about customers once their products are sold. I just feel they have dumped their product on me.
Please don't buy furniture online, buy at a store
I lost my respect for Pepperfry and will not recommend it to anyone

Related Pepperfry reviews

View all 1617 Pepperfry Reviews

Comments

Nirmal Techz

from Coimbatore, Tamil Nadu

No response from Pepperfry yet. Worst customer service.

Robimay

from Kalikapur, Jharkhand

Preffery 192 amount not credit in my paypal account 192 this amount transfer to my paytm account [protected] quickly refund my money another than i'm case in highcourt.