Peppertap — Expired Amul cheese delivered order no 663728

Address:	Gurgaon, Haryana
Website:	www.peppertap.com

Order no. 663728, 720624. Pepper tap is such a unprofessional and unethical company. For a company, which just started its operations in 2014, quality and cust service should be of prime importance but it's not. I was delivered expired Amul cheese on sep 21 and on bringing the same to notice of customer care, I was told to send the photos, which I sent but till now I have not got the refund. After this, I had to sent two more mails to remind them that I have been given expired product.. Post follow up finally I got a mail on sep 23 that I have been given a replacement product, but what was shocking was that even the replacement product was expired. This I showed to delivery boy immediately and he apologised and promised me that he will get the new product unexpired one the very next day.. Today is sep 27 and even after multiple mails and reminders, I am still waiting for my refund. Really a pain to deal with pepper tap. What is more shocking is these people apologise saying that they have not charged for replacement product ..what nonsense is this..first I get expired product and then apology mail says they have not charged me for replacement product..Hieghts o[censored]nprofessionalism and without even checking again expired Amul cheese is given . I have already written to company founder Milind Sharma, but seems even he doesn't care.. I want my refund and apology from Milind Sharma for such an awful expierence. These people should learn from big basket who are really professional in their approach. Waiting for resolution in this case immediately.