[Resolved]  Pepsico India — contaminated dirt in tropicana guava delight

Address:110029

Hi,
We bought tropicana from one of the store on 20 june 2018, when i pour the juice to my suprise there was a contaminated black, whitish substance. We open up the juice box to investigate and what we saw will keep in our mind for a long time, black substance on one side and on the other side whitish substance.
We never expect such a low standard product which comprise our health and safety. The juice is highly poisonous and unfit for consumption with no regard for consumers health and safety.
The box manufacting date, product details are given below:
Manufacture date: 09/03/18 18:35:33
Batch number: de8068ab1 06
Attached is the picture of the box and the black, whitish substance.
We have kept the box and the substance, please send someone to collect the sample.
This alarming compromising consumers health and safety. We want compensation and action taken.

Pepsico call me back and offer me 100 rupee, this is absolutely ridiculous and they treat it in a casual way. They did not even care to collect the sample. The lady on the call said as per the policy i can give you only 100 rupees which is a mockery.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Aug 2, 2018
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
PepsiCo India Customer Care's response
Hi Tharinshon Wunglengwoshi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Complaint comments 

Comments

How much of sting energy drink is safe to consume in a month? Please reply as soon as possible.
PepsiCo India Customer Care's response, Jul 9, 2018
Verified Support
Hi Zubin55, We would recommend contacting your dietician/physician for more information on consumption.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PepsiCo India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    945
    Pending
    0
    Resolved
    513
    PepsiCo India Phone
    +91 12 4288 0699
    +91 12 4499 8400
    +91 12 4235 5880
    PepsiCo India Address
    3B, DLF Corporate Park, ‘S’ Block, Qutab Enclave, Phase-III, Gurgaon, Haryana, India - 122002
    View all PepsiCo India contact information