[Resolved] Pepsico India — pepsi cooler not working

hannan bakers

from Mannarakkat, Kerala

Address:

Thiruvananthapuram, Kerala, 695020

I am from kerala. The cooler that provided by the pepsi company for my bakery shop causes headache for me for the last 3 months. I complained 3 times to the company's toll free number. A technitian arrived and refilled the coolant for 2 times. But still the problem is not solved. Cooling effect gradually decreases and then a sudden death occurs. Inside lights are working, but no cooling. How can i get a new cooler for my shop, as the summer season is going on. Due to this faulty cooler, the business of pepsi products in my shop shows a drastic fall. So please provide a new cooler for my shop.
Shop address-hannan bakery, vbl building, opp. Tazza traders, vellayani jn., nemom p. O., trivandrum, kerala.
Asset no.-a40121367
Ph no.-[protected], [protected] (Azrudeen)

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Jun 10, 2018

Complaint marked as Resolved

PepsiCo India customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

PepsiCo India Customer Care's response Hi Hannan bakers, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.

Verified Support

May 08, 2018

PepsiCo India Customer Care's response Hi Hannan bakers, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.

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Comments

Mayank Sapra

from Agra, Uttar Pradesh

My name is Rajkumar Sapra and I am a retailer in Moradabad. I have Pepsi's fridge which recently has stopped cooling. I tried to connect with customer care but could not connect.
My sales are getting affected drastically.

Asset no: 79061
Address: Raj General Store, Delhi Road, Majhola, Moradabad.
Contact no: [protected]