[Resolved]  Pepsico India — Regarding expired products

Address:Near ram rattan high school main road Phusro

We are having a shop in Phusro Dist-bokaro, Jharkhand and we have been dealing pepsico products for the past one year. There were no proper franchisee/ distributor for Phusro town region and the order was taken by pepsi co sales rep itself and the supply was provided by them. The stock supplied was 30 to 45 days old since the shelf life is three months only the product got expired. During the near expiry we informed the sales rep regarding the same. But he told that they pepsico has not any return policy so you dump this product in drain . More over there was no cooler supplied by pepsi co and hence we were using others cooler to serve the product. So we was wait with nearly a period of three months. The we communicate with the sales representative at phusro and he informed us that he dont do any think about this product . It was horrible to came to know that there is no expiry return policy with multinational company. Even a local suppliers have a return policy and the pepsi co persons are literally bluffing to sell his product with us. Due to this there was lot of loss bear my due to expiry of pepsoco products. We expect a near remedy for the compliant please.
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Aug 17, 2021
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2021
PepsiCo India Customer Care's response
Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
Verified Support
Jul 13, 2021
PepsiCo India Customer Care's response
Hi, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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