Pepsico India — Return of expired Lays

Ruby.....

Jun 17, 2022

Address:

Mysore

Hi Team,

We got cheated by customer executive who said us that the product can be ordered in bulk and we receive good margin and discount, since we were concerned about expiry, he said he will replace it, Also shop was opened on March 2021, they sent us Jan and Feb products. Now it's expired and he lies now saying they never said that they would take an expired item. We are totally disappointed with this since we have a huge loss.

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PepsiCo India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

PepsiCo India Customer Care's response Hi Ruby, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.

Jun 30, 2022

Updated by Ruby..... Sales executive came and said they will take the product and asked us to give fresh order. We ordered return plus new order altogether approx 5 to 6k. But they bought some 8k product to shop and started argument. Even then we agreed to take 2 box of items provided they take back expired product. They were cheating us all thru saying they will collect return item later and its guarantee from their side. We couldn't trust their words since from beginning they are cheating. Finally he gave number and said to call by 12. From 12 to 3 I kept calling, no response from executive. Please be aware of these companies. They cheat you. Better go for Bingo and other products.

Jul 11, 2022

Updated by Ruby..... Please don't ever take this product for your shops, you will be cheated by them.

Aug 02, 2022

Updated by Ruby..... Pepsico is utter worst company. They are least bothered about customers

Aug 02, 2022

Updated by Ruby..... Person named Arun an executive is cheating with false commitments, be aware of it guys.