Pepsico India — very dirty and unhygienic distribution of pepsi bottles

Address:Agra, Uttar Pradesh, 282002

Hello sir/mam,
My name is pulkit pathak owner of chef at home bakery shop in agra uttar pradesh and your valuable customer n retailer of exclusive pepsi beverages. It's been 5 years that i m selling pepsi products at the most posh area of agra city and my pepsi distributor name is divya enterprises by whom i purchase pepsi products. It's been very sorry to say that day by day the quality of glass bottles, it's cleanliness, hygiene etc. Is deteriorating. Glass bottles are never clean, distributors provide them to retailers in a filthy condition, full of dirt and if we complaint then the reply comes that "bottles are kept outside in the open". Pepsico is such a reputed brand and such carelessly and laziness is not expected by their distributors as it's the matter of company brand image and customers health. Many times i have found rust near the bottle cap area and even lemon seeds inside the glass bottles.
I think the company should look into the matter seriously.
I thought it's my duty to inform you,
Thanks
Regards
Pulkit pathak
Chef at home bakery
Church road, civil lines, agra uttar pradesh
Ph. No. [protected]
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Comments

Our stock was still not picked up. How come is the complaint resolved before confirmation? Is the legal action only way to sort such things out?

Regards
Sunita Kour

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