Periyar University — PRIDE-2nd year MBA Marksheets and degree not received

Dear Sir/Madam,
My enrollment # C10PBA[protected]Anitha D) and I did MBA through study center. I am in USA and I collected my 1st year MBA marksheet when I visited India in 2017. However, I paid all the amount during my visit and I didn't receive my 2nd year marksheet or degree certificate. Could someone help on this and advise since its required for my work? It is urgent. I attached my 2nd year hall ticket for details and kindly let me know if you need any further information.
Sincerely,
Anitha