Personal — fastag not received

Address:3 Kshetra banerjee Lane, Shibpur, Howrah, Howrah, West Bengal, 711102

I had purchased axis fastag online on 6th december 2019 but the fastag has not yet been received and there is no response from axis bank other than sending fastag wallet and asking to recharge.

There is no link to track delivery status of axis fastag. Customer support tool free number does not have any tracking option either.

The details of the application is as follows :

Name : kisor mukhopadhyay
Car no : wb 12c 8112
Phone : [protected]
Wallet id : [protected]
Purchase date : 6th december 2019
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Complaint comments 

Comments

Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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    Contact Information

    3 Kshetra banerjee Lane, Shibpur, Howrah, Howrah
    West Bengal
    India
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