Pest Control India — termite control

Sir,
This complaint is regarding the harassment given by your staff on 27.7.17 while doing the termite control treatment. It's a 2000square feet flat. The service was a complete harassment and a self invited mental torture. Firstly the two guys who came started drilling all rooms and furniture telling us to go on emptying cupboards of all rooms at the same time and in few minutes the flat was totally in mess. I went mad as the drilling guy was showing too much of hurry. Then the other young guy not well trained started putting solution and in another 15 minutes the rooms turned into swimming pools of chemical. They clearly stated that they would not clear this chemical instead we have to do it. The guy who drilled was standing idle mostly talking on mobile and wasting time and just one guy spraying chemical which is a slow process. Once that got over the same guy started sealing the holes which again took very long as the other one was just standing idle. I and my maid wiped the chemical running all over my flat and they did not do it which was actually to be done by them. No supervisor came to see how they were harassing us. I called up the office but supervisor me vikram singh did not turn up. The person who was the main culprit was mr suresh lakhera who went on messing up with the whole house and mentally torture ed us badly and of course the supervisor who did not turn up inspite of my complaint s on phone. Once the spray was done in such a way that it entered my eyes and hands as the guy was least bothered to close the door. Is this the training your staff has been given? The guy also spoke in a bad tone when he heard me making complaint to supervisor mr vikram. We have been completely fooled by your staff. I even had to visit my family doctor due to the harassment we experienced the whole day.
Kindly see to this matter and the concerned persons

Preeti khandelwal
Tilak nagar
Jaipur
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Kindly request you to cancel the PCI contract no. 149496, as i am not satisfied with the service.
I stopped the first service scheduled for this month, kindly request you to process refund of check no. 000054 HDFC bank ch -42.

PCI did not refund but sent a service completion letter. looks like i am cheated.

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