Philips India Complaints & Reviews

I gave my speaker for repair on 18 nov 2021 which was under warranty coverage, it's January 6 today and i haven't received the replacement which was promised, neither the service center has any clue that when it'll reach them. I didn't expect I'd be getting this kind of service from an international brand as philips. Philips should contact the service center and rectify the problem asap.
The authorised service center is located in haldwani nainital(sharda communication).

Philips bt 2505R
Mayank Sharma

From
Mr.Ealias PS
House no.291
Puthengady house
Mulanthuruthy Post
Ernakulam Dt
Pin 682314
Reg.mob no.[protected]
Model no.SPA 5128B
Respected sir I as a customer of Philips . I had purchased philips home theater 5.1channel sir.And I had registered one installation and demo request on 1st January 2022.And till this moment the product is not installed and till this moment I got call back from Philips authorized service center till now sir. I had contacted 2days philips customer care and mentioned my service issue sir. I don't know what I can do sir. I never got help from philips company sir. Very bad experience sir. I had lost my money sir.

I ordered the Philips Beard Trimmer on Amazon on 3rd October 2021 and I got it on 4th October. The charger no longer works and the trimmer does not charge. I have a 36 month warranty on this trimmer. Therefore, I request you to give me a new trimmer charger ASAP.

9 wats rechargeable bulb note work

Above hair dryer suddenly stopped working? Just a month hold o[censored]sage from the date of purchase on 18-11-21 very sparingly used as well??/
Request either replacement or refund

my watsup no.[protected]

Appreciate your response ASAP.

Dear Team

This is the worst service I have ever had with the Philip's still there is not solution about the service it's more than 25 days.

Kindly help for the solution or will escalate on social media if issue is not been resolved.

SR no 60-[protected] 1st Nov 21 as per the request executive has visited on 3rd Nov and informed that will charge 1600 for the damaged part but till date no replacement...

Hdfc bank no any information given to account holder and cut a AHB charge in account.

Home theater 2.1 sub woofer was not working from past 4 days

model : philips home theater 2.1
model no : mms2220b/64
serial no : wcpk[protected]
name : obulpathi
contact no : [protected]
address : obulpathi, 4-466, shiva nagar, near ramalayam temple, dharmavaram, ananthapur dist 515671 andhra pradesh

I have purchased oxyzen concentrator 5ltr in December 2021….. trying to get in touch with customer care mo mo body attending what is this ???? Office is every time closed no staff and management working perhaps please call me on [protected]

Customer Complain No[protected]
Sent no of mails and talked customer care personnel several times. Finally called Manager Customer care ( Mob no provided by them more than ten times) but not responded. Not even responded a concrete response by mail other than a formal customary system response. On 18.11.2021 I was told that a full replacement have approved on 28.10.2021. On 24.11.2021, I again communicated that the replacement have not released yet from wire House. Disappointed with the committed services within warranty period. Submitting for resolving the issue at earliest with a proper response to my email.

The Cell Point, Sushant lok phase 1 Gurgaon staff forced me to pay checking charges when I asked to return the item despite notifying them the issue before giving them device. The staff did not tell me charges before taking device. Philips India refused to refund false and forced service charges. They even closed my complaint on NCH with false excuse and Lata Beriya at the service centre first did not give me bill to avoid getting caught by saying bill book is finished and after a month gave me a fake bill soft copy where delivery charges were changed to service charges. I will complaint in consumer court using recorded calls and messages as evidence against fraud service if service charges of INR 550 is not refunded back to my paytm account registered on my mobile number soon.

I purchased a power bank from Phillips but it stopped working in warranty period. I tried connecting the customer support through different toll free no.s but they always told me to call on some other no. This way they keep looping me in and my warranty is about to expire now. I also tried complaining through email but didn't get any response. I am highly disappointed with Phillips after sale product support.

It is showing error E9 after switch onn

I have charging so much time but trimmer work only 5 minutes so pls help

The product stopped working after 11 months. Complaint registered on September 25th. TV could not be repaired so they said either to wait for the part (10 days) or pay an extra amount of Rs 6500 & get a new TV, To which I agreed. Numerous calls have been made, and every time the response is that it will be replaced within 2-3 days. To date, the TV has not been replaced. It is claimed to be a 2020 product, so if in less than a year Philips cannot repair a product for want of spares, and worse still unable to give the Customer a replacement even after 42 days, the writing is on the wall “Do not trust Philips India products”.

I am a big fan of Philips Appliances and have purchased more than twenty home appliances of Philips. Recently for the first time I visited the service centre in Hall Bazar Amritsar to purchase Jars for my old mixer since the handles and lids of the old mixer jars were broken. The turbaned person who refused to disclose his name, treated me and my wife in very arrogant and ill mannered way. Instead of providing genuine parts he was suggesting us some "Juggards". That person is spoiling the reputation of your company and must be warned regarding the same. Any way I purchased new jars of that model instead of getting these repaired by some "Juggards"

After this incident I am reconsidering my loyalty towards the Philips brand. If the customer is not getting a satisfactory after sale service, the customer will be reluctant to purchase any new product of the brand and will also refrain from recommending to his/her friends.

I have bought Philips Earphone on 9 August from Amazon. This product have 6 months warranty . Yesterday Product's bass got fully damaged and i want to change my product as it comes under warranty

Hi team, I had purchased philips ujwal tubelights from Amazon, but one tubelight is not working. It's under warranty, only 15 days from purchase. I need to replace the tubelight.

Customer care no does not exists.

Contact me me on[protected].

Request for faster response.

My Philips HL 1643 600 watt not working

Purchased Philips Toaster HD4815/01on 10 Oct from INCS Kanjurmarg (Naval CSD) Mumbai. On testing at home, the toaster lever for pressing was not holding. A complaint No: 60-[protected] was registered with call center on 11 Oct. A technician visited on 12 Oct, but could not repair. In the process he short circuited the toaster & power supply of entire house went off. The toaster was taken to workshop for repair. Today 17 Oct the technician brought the toaster back after repairs. Understand they had changed PCB. On testing by the technician the pressing lever broke. The technician has taken back the toaster. This is the status of Brand new product of reknowned company like Philips. The quality checks appear to be the worst. Very disappointing. I want product to be replaced. Cdr RM Bakshi, C 102, JAL VAYU VIHAR Powai Mumbai 400076. Mob: [protected]/[protected].