PTron Complaints & Reviews

Ptron buds one of not working proper

Dear Team,
I have purchased ptron watch on 12 January 2023 through amazon . But suddenly now the watch display is not working. It is under 1 year warranty period.
I have tried contacting on Amazon and ptron customer service numerous times . I have received no response.Infact I'm writing this mail second time.
Kindly look into the matter, I'm attaching the required details in this email. And assist on the same on priority basis.

Hello I was recently i.e.3 months ago ordered wireless earphone but at present condition one side earphone in not on and this product consist 12 months warranty so I want to help you for exchange this product or repair this product. I hope you will help me
Thank you

Hello sir my name is nitin my ptron earbuds case are not working ek din mai ptron earbuds use kr rha tha toh suddenly ptron earbuds case neche gir gaya tab se kam nhi kr rha hai so please do something.

Not working

Yes, the warranty period of my purchase is over but, after one year o[censored]sage the product got repaired and when I called the customer service they told that they will repair the products that only with warranty, I told them I will pay them for the battery but they are not willing to repair my product. This is not fair, after the warranty period what can I do with the product? Only for one year usage? I need justice.

Don't connect to my phone and not available to service center.

Hello Team Ptron,

This is to notify you all that I have purchased Ptron earphones in the month of August 2022 online from Amazon and only in 4 months it has become defective. To be clear there is no sound coming from one of the ear cords.

While ptron claims to be 1 year warranty, it has not managed to work even for 5 months properly . Please look into it and provide me a replacement for the same.

Attaching the invoice copy of the same. And photos.

I have ordered ptron earbuds from Amazon which were delivered on 30 JULY 2022 and suddenly from now Stop working.

I have warranty eslip which attached below 👇
I'm requesting you to change or repair my earbuds. Please solve my problem as soon as possible.

Thank you 😊

This letter is in reference to the earphone order which was placed on 25 September 2022 bearing Order#[protected].

I beg to inform you that one of my delivered product is found out to be faulty and the issue with the same is the sound from one side of the earphone stops working. The product was delivered on 29 September 2022 and being in warranty, it is to request you to kindly replace the same at the earliest. I've tried to contact the company's customer care through contact and mail but haven't received any reply.

My headphones are not working for calls and its showing disconnected. But it's working for music. Please help me to sort the issue.

I have purchased a ptron plus fit p261 smart watch, it's screen has a problem sine first day of delivery of product pls take care of this issue.

Respected Sir,

I am Shrikant Kanade, I purchased pTron Boom Pro 4D Deep Bass Dual Driver Wired Earphones with Mic for All Smartphones - (Black & Silver) for 599 Rs. Which order no is PT227813 on 6 Oct 2022 but, still I didn’t get to know

My order status. On web site complaint page is also not display.

When I will get my order staus? And how can I track it?

Please help me.

I purchased this product on 30 july 2022. and after 1 month one earpod is not recieving any input hennce giving no voice and also it under the warranty kindly replace it or return it as soon as possible. also my lot of work is stuck in the middle due to this issue

I have not received the refund of my order yet

I registered a warranty claim for my earbuds as it right side was not working after 5 months but no response from them a week passed and they assure within 48 hrs issue will be resolve. why the give such promises when they cant keep.i will surely drag this to court and being a lawyer it will be very easy for me.are they fooling normal peoples who r buying their products.what they think that money comes tree. normal peoples money has no value...

My left side bassbuds not blink any lights after removing from base

Ptron wireless bassbud jade not working properly

It was fully charged but it doesn't work and speak please charge and pink light is showing rather than orange light...

My ptron Bluetooth device is showing battery percentage problem like some time it shows 50 percentage and another it shows 60 with in a second ot change