[Resolved]  Philips India — Half Screen White

Hi Team, I had purchased my philips 32" LED TV from Uttam Nagar, New Dehli, 2 years back. Initially it was working fine but from last month it has started causing problem with screen. Half screen has gone white. I got in touch with Customer care and the executive visited and said it will cost around Rs 11000 as warranty has lapsed, i am shocked with the charges. Only after 2 years of purchase date, please look into this and suggest if it is possible to get it into some reasonable figures. Regards, Prasant Rana Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Philips India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Haven't got any reply yet.
same case here
I had also bought philips 32" LED TV from vijay sales mumbai 2.7 years back. Initially it was working fine but from last 8 month it started causing problem with screen. Half screen has gone white. I got in touch with Customer care and the executive visited and said it will cost around Rs 13000 for new part and no servicing charges coz still there is warranty period is remain, i am shocked with the charges.please look into this and suggest if it is possible to get it into some reasonable figures. Regards, Pravina chavan [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1701
    Pending
    0
    Resolved
    423
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information