Philips India — Led 32 inches colour problem

Address:

Chennai, Tamil Nadu

I have purchased led 32 inches model 32pfl3439 & sl. No.[protected] at vasanth & co, chennai-600010 on 28/12/2014 vide bill.[protected], last month there is a problem in red colour and in visual, red colour are shown as yellow colour. We inform this to your chennai customer care and register a complaint on 12/04/2017 vide complaint no. Che[protected]. Service person visited on 13/04/2017 and informed that it is panel problem and it will be replaced in a week of time. But despite our repeated remainders over phone on april 17th, 20th, 21st, 24th, 26th and 02/05/2017 the service centre person informed that panel has not arrived and it will take one week time.
It is very sad to see a global brand not satisfy the customer in time and also dragging the period.
More over our's a philips family, we purchased another philips led 24 inches 2 months back, mixie, taperecorder and even tubelights also we used philips brand.
Kindly do the needful at the earliest.