Philips India — lodged complaint for tv | no resolution after one month | del[protected]

Address:New Delhi, Delhi, 110094

I have lodged a complaint regarding my tv (39pfl5470/v7 a17), next day of this complaint one person came & said to order a part for your tv, but after one month there is no response from anyone side, even no one pick my call.

So, please let me know how to escalate this issue to the senior management of philips.

Lodged a complaint in consumer forum.

Complaint no. - 1001582
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Philips India customer support has been notified about the posted complaint.
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I was using phillips bluetooth since june 2018 it was under warrenty period.
it was not working properly so that i have returned it to service centre on 9th oct 2018. but still they have not replaced it neither they have updated me the status. my complain.
invoice no ( via Flipcart)-FAAAHN[protected]

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